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HR · head to head

Employment Hero vs Freshteam

Employment Hero logo

Employment Hero

HR

Australian HR, payroll and recruitment platform for employment management

From
Free
Rated
-
Full reviewWebsite
Freshteam logo

Freshteam

HR

Smart HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Employment Hero hR plans require minimum of 10 users; Freshteam no pricing information published on the website
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Employment Hero and Freshteam actually diverge.

Attributes where Employment Hero and Freshteam differ
AttributeEmployment HeroFreshteam
PlatformsWebWeb, Ios, Android
FoundedUnknown2010

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Employment Hero

Nothing recorded that Freshteam does not also cover.

Only in Freshteam

  • Applicant Tracking
  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk

What people use each for

The jobs each tool is most often brought in to do.

Employment Hero

  • HR and payroll management for small to medium businessesnot Freshteam
  • Recruitment and candidate screening using AI video interviewsnot Freshteam
  • Leave management and compliancenot Freshteam

Freshteam

  • Onboarding new hires through automated employee lifecycle workflowsnot Employment Hero
  • Processing expense and procurement approvals without manual email routingnot Employment Hero
  • Managing maintenance requests with centralized tracking and approval trailsnot Employment Hero
  • Automating contract reviews and document request handlingnot Employment Hero
  • Routing HR, Finance, Facilities, Legal requests through structured catalogsnot Employment Hero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Employment Hero

  • HR plans require minimum of 10 users
  • Custom pricing required for HR Elite and Employment Unlimited tiers
  • Currency is AUD only, may require currency conversion for non-AU customers

Freshteam

  • No pricing information published on the website
  • Requires contacting sales or requesting a demo for pricing details

Pricing, plan by plan

Employment Hero

Free
  • Free Tier (Recruitment)Free
    • Candidate scoring and ranking
    • 50 complimentary AI video interviews (one-time)
  • HR Essentials$10/month
    • Leave management
    • Employee records
    • Document management
  • HR Engage$14/month
    • All HR Essentials features
    • Recruitment
    • Performance management
  • Pro 50 (Recruitment)$199/month
    • 50 AI video interviews (24/7)
    • Full ATS pipeline
    • Candidate scoring

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Which should you pick?

Choose Employment Hero if

  • You want to start without paying.
Employment Hero review

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want onboarding.
Freshteam review

Questions people ask

Is Employment Hero or Freshteam better?
Neither clearly leads. Employment Hero starts at Free and Freshteam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Employment Hero or Freshteam?
Employment Hero starts at Free and Freshteam at Free.
Does Employment Hero or Freshteam run on more platforms?
Employment Hero runs on Web. Freshteam runs on Web, Ios, Android.
Can I use Employment Hero for free?
Both have a free tier, so you can try either at no cost before committing.
What is Employment Hero best used for?
Employment Hero is most often used for hr and payroll management for small to medium businesses, recruitment and candidate screening using ai video interviews, leave management and compliance. Of those, hr and payroll management for small to medium businesses and recruitment and candidate screening using ai video interviews are not what Freshteam is typically brought in for.
What can Employment Hero do that Freshteam cannot?
Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory.

Answered from the vendors’ own pages

Employment Hero: How much does Employment Hero cost per employee?

HR plans cost from $10 per employee per month for HR Essentials, $14 per month for HR Engage. Add-ons like managed payroll cost $20 per employee per month. All prices are in AUD with a minimum of 10 users per company.

Source
Freshteam: How much does Freshteam cost?

Freshteam (formerly Freshservice HRMS) does not publish specific pricing information. The vendor focuses on describing product features and benefits across HR, Finance, Facilities, and Legal departments on their public website.

Source
Employment Hero: Is there a free trial or free version of Employment Hero?

Yes, the Recruitment module offers a free tier with candidate scoring and 50 complimentary AI video interviews (one-time). HR plans do not include a free tier but start at $10 per employee monthly.

Source
Freshteam: Does Freshteam offer a free version?

Freshteam includes a 'Start for free' call-to-action on their website, suggesting a freemium model or free trial option. However, specific details about free tier capabilities or duration are not published.

Source
Employment Hero: What is the minimum commitment for Employment Hero?

HR plans require a minimum of 10 users. The initial HR contract is billed based on the greater of the minimum commitment or actual billable employees. Add-ons have minimum monthly costs, such as $20 for Chat and $40 for Rostering.

Source
Employment Hero: Does Employment Hero include add-on fees beyond the base plan?

Yes, add-ons include Chat ($2 per employee/month, minimum $20), Rostering ($4 per employee/month, minimum $40), Managed Payroll ($20 per employee/month, minimum $400), and other services with separate pricing.

Source
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