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HR · head to head

CharlieHR vs Unmind

CharlieHR logo

CharlieHR

HR

HR software built for small businesses

From
Free
Rated
-
Full reviewWebsite
Unmind logo

Unmind

HR

UK built workplace mental health platform combining therapy, coaching, manager training and a 24/7 helpline in one contract

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only CharlieHR has a free tier, so it costs nothing to try first.
  • Each has a real cost: CharlieHR starter plan price increases to £20/month after 6-month promotional period; Unmind psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
  • They diverge on capability: CharlieHR covers Employee Database, Unmind covers Therapy and coaching.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CharlieHR and Unmind actually diverge.

Attributes where CharlieHR and Unmind differ
AttributeCharlieHRUnmind
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, Mobile (iOS/Android)Web, iOS, Android
Founded2015Unknown

Identical on both: user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CharlieHR

  • Employee Database
  • Time Off Management
  • Onboarding
  • Performance Reviews
  • Team Engagement
  • Company Directory
  • Slack
  • Google Workspace

Only in Unmind

  • Therapy and coaching
  • Nova AI support
  • Content and courses
  • Accredited manager training
  • Anonymised insights
  • 24/7 global helpline
  • Critical incident response
  • Work-life practical support

What people use each for

The jobs each tool is most often brought in to do.

CharlieHR

  • HR management for small to large teamsnot Unmind
  • Employee onboarding and time off managementnot Unmind
  • Performance reviews and employee engagementnot Unmind

Unmind

  • A UK or EU headquartered employer consolidating a wellbeing app, a therapy provider and a legacy EAP into one contract and one insights viewnot CharlieHR
  • A multinational needing a helpline that answers in local hours across European and Asian sites rather than a US-centric servicenot CharlieHR
  • An HR team that needs accredited manager training framed for UK and EU employment law rather than American normsnot CharlieHR
  • An organisation that has had a serious workplace incident and wants critical incident response inside the same contract as ongoing carenot CharlieHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CharlieHR

  • Starter plan price increases to £20/month after 6-month promotional period
  • Pricing based on team headcount brackets, not per-user
  • Add-ons (Charlie Recruit, Charlie Advice) cannot be purchased standalone
  • Charlie Advice and Recruit require base Charlie subscription
  • Prices shown exclude 20% UK VAT

Unmind

  • Psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
  • Pricing is per employee per year across the whole eligible population, so an employer with low engagement pays for a large denominator regardless of how many people use anything.
  • Bundling therapy, helpline, content and training into one price makes benchmarking against point solutions genuinely difficult, and consultants often cannot produce a like-for-like comparison.
  • United States provider depth and health plan integration are weaker than European coverage, so a US-heavy employer will find the network and the benefits integration less mature.
  • The anonymised insights layer requires minimum group sizes before reporting, so smaller teams and country sites, precisely where an HR team suspects a problem, return no data.

Pricing, plan by plan

CharlieHR

Free
  • Starter (1-4 team members)$5/month
    • Introductory rate for first 6 months
    • Then £20/month
  • Small (5-14 team members)$45/month
    • Covers 5-14 employees
  • Medium (15-29 team members)$105/month
    • Covers 15-29 employees
  • Large (30-99 team members)$180/month
    • Covers 30-99 employees

Unmind

On request
  • Unmind workplace mental health platform$undefined/year
    • Per employee per year, invoiced to the employer
    • Modules including helpline, critical incident cover and manager training bundled or added
    • Minimum eligible population applies, oriented to large mid-market and enterprise

Which should you pick?

Choose CharlieHR if

  • You need employee database.
  • You want to start without paying.
  • You work on Web, Mobile (iOS/Android).
  • You also want time off management.
CharlieHR review

Choose Unmind if

  • You need therapy and coaching.
  • You work on Web, iOS, Android.
  • You also want nova ai support.
Unmind review

Questions people ask

Is CharlieHR or Unmind better?
Neither clearly leads. CharlieHR starts at Free and Unmind at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CharlieHR or Unmind?
CharlieHR has a free tier; the other does not. Paid plans start at Free for CharlieHR and On request for Unmind.
Does CharlieHR or Unmind run on more platforms?
CharlieHR runs on Web, Mobile (iOS/Android). Unmind runs on Web, iOS, Android.
Can I use CharlieHR for free?
Yes. CharlieHR has a free tier, so you can try it without paying. Unmind starts at On request.
What is CharlieHR best used for?
CharlieHR is most often used for hr management for small to large teams, employee onboarding and time off management, performance reviews and employee engagement. Of those, hr management for small to large teams and employee onboarding and time off management are not what Unmind is typically brought in for.
What can CharlieHR do that Unmind cannot?
CharlieHR covers Employee Database, Time Off Management, Onboarding, Performance Reviews. Unmind covers Therapy and coaching, Nova AI support, Content and courses, Accredited manager training.

Answered from the vendors’ own pages

CharlieHR: Does CharlieHR offer a free plan?

CharlieHR does not have a free plan, but offers a 7-day free trial without requiring a credit card. Pricing starts at £5/month for teams of 1-4 employees.

Source
Unmind: Does Unmind replace our EAP?

It is designed to, including the 24/7 helpline and critical incident response. Confirm the specific helpline coverage hours and languages for each country you operate in.

CharlieHR: What are CharlieHR's core features?

Core features include employee onboarding, time off tracking, performance reviews, document storage, employee engagement tools, and benefits management with access to 30,000+ discounts.

Source
Unmind: How is it priced?

Per employee per year across the eligible population, invoiced to the employer. Rates are not published.

CharlieHR: Does CharlieHR integrate with payroll systems?

CharlieHR integrates with major HR tech stacks and offers add-on services like Charlie Recruit for hiring automation. Payroll integration capabilities depend on the specific payroll provider you use.

Source
Unmind: Does it offer psychiatry?

No, prescribing care is not the core offer. Therapy, coaching and helpline support are, with escalation into local health systems for medication management.

CharlieHR: Is CharlieHR GDPR compliant?

Yes. CharlieHR is GDPR-compliant and ISO 27001-certified, providing strong data security and privacy compliance for European businesses.

Source
Unmind: Is there a minimum headcount?

Yes in practice. Unmind targets large mid-market and enterprise employers, and small organisations are not the commercial focus.

CharlieHR: Does CharlieHR support multi-currency?

CharlieHR's pricing is primarily in GBP (British Pounds). International users can access the platform but currency and localization options may be limited.

Source
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