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HR · head to head

Freshteam vs Pinpoint

Freshteam logo

Freshteam

HR

Smart HR software for growing businesses

From
Free
Rated
-
Pinpoint logo

Pinpoint

HR

Applicant tracking for in-house recruiters

From
On request
Rated
-

The short version

  • Only Freshteam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshteam no pricing information published on the website; Pinpoint no pricing published; uses enterprise/custom pricing model requiring direct sales contact
  • They diverge on capability: Freshteam covers Onboarding, Pinpoint covers Career Site Builder.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Freshteam and Pinpoint actually diverge.

Attributes where Freshteam and Pinpoint differ
AttributeFreshteamPinpoint
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20102017

Identical on both: user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshteam

  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk
  • Freshsales

Only in Pinpoint

  • Career Site Builder
  • Employer Branding
  • Candidate Experience
  • Analytics
  • Automation
  • Indeed
  • BambooHR

Both cover

  • Applicant Tracking
  • Slack
  • Google Workspace
  • Microsoft 365
  • LinkedIn
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshteam

  • Onboarding new hires through automated employee lifecycle workflowsnot Pinpoint
  • Processing expense and procurement approvals without manual email routingnot Pinpoint
  • Managing maintenance requests with centralized tracking and approval trailsnot Pinpoint
  • Automating contract reviews and document request handlingnot Pinpoint
  • Routing HR, Finance, Facilities, Legal requests through structured catalogsnot Pinpoint

Pinpoint

  • Talent acquisition and recruitmentnot Freshteam
  • Applicant tracking system (ATS)not Freshteam
  • Enterprise hiring workflowsnot Freshteam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshteam

  • No pricing information published on the website
  • Requires contacting sales or requesting a demo for pricing details

Pinpoint

  • No pricing published; uses enterprise/custom pricing model requiring direct sales contact
  • Pricing determined individually based on organizational scale and specific feature needs

Pricing, plan by plan

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Pinpoint

On request
  • Pinpoint ATS$undefined/month
    • ATS
    • Career Site Builder
    • Employer Branding

Which should you pick?

Choose Freshteam if

  • You need onboarding.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time off.

Choose Pinpoint if

  • You need career site builder.
  • You also want employer branding.

Questions people ask

Is Freshteam or Pinpoint better?
Neither clearly leads. Freshteam starts at Free and Pinpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshteam or Pinpoint?
Freshteam has a free tier; the other does not. Paid plans start at Free for Freshteam and On request for Pinpoint.
Does Freshteam or Pinpoint run on more platforms?
Freshteam runs on Web, Ios, Android. Pinpoint runs on Web.
Can I use Freshteam for free?
Yes. Freshteam has a free tier, so you can try it without paying. Pinpoint starts at On request.
What is Freshteam best used for?
Freshteam is most often used for onboarding new hires through automated employee lifecycle workflows, processing expense and procurement approvals without manual email routing, managing maintenance requests with centralized tracking and approval trails, automating contract reviews and document request handling. Of those, onboarding new hires through automated employee lifecycle workflows and processing expense and procurement approvals without manual email routing are not what Pinpoint is typically brought in for.
What can Freshteam do that Pinpoint cannot?
Freshteam covers Onboarding, Time Off, Employee Directory, Time Tracking. Pinpoint covers Career Site Builder, Employer Branding, Candidate Experience, Analytics. Both handle Applicant Tracking, Slack, Google Workspace, Microsoft 365.

Answered from the vendors’ own pages

Freshteam: How much does Freshteam cost?

Freshteam (formerly Freshservice HRMS) does not publish specific pricing information. The vendor focuses on describing product features and benefits across HR, Finance, Facilities, and Legal departments on their public website.

Source
Pinpoint: How much does Pinpoint cost?

Pinpoint does not publish pricing on its website. Pricing is customized based on organizational needs, scale, and specific feature requirements through direct contact with their sales team.

Source
Freshteam: Does Freshteam offer a free version?

Freshteam includes a 'Start for free' call-to-action on their website, suggesting a freemium model or free trial option. However, specific details about free tier capabilities or duration are not published.

Source
Pinpoint: How can I get a Pinpoint price quote?

You can request pricing through their Request Pricing page at pinpointhq.com/request-pricing or schedule a personalized demo at pinpointhq.com/contact/pinpoint-demo.

Source
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