Unmindvs
Spring Health
Spring Health: If measured clinical outcomes with fee at risk matter more than breadth of bundled services
Unmind
UK built workplace mental health platform combining therapy, coaching, manager training and a 24/7 helpline in one contract
As of 1 September 2026, Unmind's pricing is not published; the vendor quotes on request. Unmind bundles what most employers buy from three vendors: clinical therapy and coaching, preventative content and manager training, and a traditional EAP helpline with critical incident cover. Softwr lists it under HR. Unmind is made by Unmind Ltd, available on Web, iOS, Android.
Overview
What Unmind does
Unmind is a London based workplace mental health platform. It provides employees with access to therapists and coaches, short courses and preventative content, an AI guided support layer called Nova with clinical safeguards, accredited manager training, anonymised wellbeing insights for the employer, a 24 hour global helpline, critical incident response and practical work-life support covering matters such as money worries and family care. The distinguishing point is scope consolidation on a European footing. Large employers commonly run a digital wellbeing app, a separate therapy provider and a legacy employee assistance programme with a helpline, three contracts with overlapping utilisation reporting and no shared view of who is being helped. Unmind sells the whole stack under one agreement with one insights layer, and does it from a UK base, which matters for data residency, for UK and EU employment law framing in the manager training, and for having a helpline that answers in local hours across European sites. That is a genuinely different purchase from an American platform with an international bolt on. Buyers are UK and European headquartered enterprises and large mid-market employers, often with distributed international operations. Pricing is per employee per year, invoiced to the employer, and not published. The trade off is clinical depth: Unmind covers therapy and coaching well but is not a psychiatry and medication management business in the way Spring Health is, so employers with a population needing prescribing care will still route those cases into the health system. The breadth that makes it attractive also makes it harder to compare on price against a point solution.
What people use it for
- A UK or EU headquartered employer consolidating a wellbeing app, a therapy provider and a legacy EAP into one contract and one insights view
- A multinational needing a helpline that answers in local hours across European and Asian sites rather than a US-centric service
- An HR team that needs accredited manager training framed for UK and EU employment law rather than American norms
- An organisation that has had a serious workplace incident and wants critical incident response inside the same contract as ongoing care
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Unmind.
- Psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
- Pricing is per employee per year across the whole eligible population, so an employer with low engagement pays for a large denominator regardless of how many people use anything.
- Bundling therapy, helpline, content and training into one price makes benchmarking against point solutions genuinely difficult, and consultants often cannot produce a like-for-like comparison.
- United States provider depth and health plan integration are weaker than European coverage, so a US-heavy employer will find the network and the benefits integration less mature.
- The anonymised insights layer requires minimum group sizes before reporting, so smaller teams and country sites, precisely where an HR team suspects a problem, return no data.
Cross-shopped
What people choose instead of Unmind
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- UnmindvsHeadspace
Headspace: If the budget only supports preventative content rather than clinical care
- UnmindvsCalm
Calm: If the requirement is a low cost wellbeing benefit rather than an EAP replacement
Pricing
What Unmind costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Unmind workplace mental health platform
On request
- Per employee per year, invoiced to the employer
- Modules including helpline, critical incident cover and manager training bundled or added
- Minimum eligible population applies, oriented to large mid-market and enterprise
- Eligibility feed and SSO integration required at launch
Capabilities
Features
Therapy and coaching
Access to qualified therapists and coaches with practitioner matching
Nova AI support
Always-on guided support with clinical safeguards and escalation
Content and courses
Short practical learning modules for day-to-day wellbeing
Accredited manager training
Structured training so line managers can support teams without overstepping
Anonymised insights
Aggregate wellbeing trends by team and location for HR planning
24/7 global helpline
Human support line across time zones, replacing a separate EAP contract
Critical incident response
Rapid on-site and remote support after serious workplace events
Work-life practical support
Guidance on money, legal and family care matters alongside clinical care
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Does Unmind replace our EAP?
It is designed to, including the 24/7 helpline and critical incident response. Confirm the specific helpline coverage hours and languages for each country you operate in.
How is it priced?
Per employee per year across the eligible population, invoiced to the employer. Rates are not published.
Does it offer psychiatry?
No, prescribing care is not the core offer. Therapy, coaching and helpline support are, with escalation into local health systems for medication management.
Is there a minimum headcount?
Yes in practice. Unmind targets large mid-market and enterprise employers, and small organisations are not the commercial focus.
Keep looking
Where to go from Unmind
- Unmind alternativesEvery product people weigh against it
- Unmind pricingPlans, floors and what the tiers exclude
- Unmind badgesWhich rules it meets, and the figure behind each
- All HR softwareThe full category
- Best HR softwareThe shortlist, and how it was cut
Best HR software for
Compare Unmind with
- Spring Health
- Talkspace for Business
- Humaans
- Cezanne HR
- Guild
- Insperity
- Culture Amp
- CharlieHR
- Kudos
- Oyster HR
- Pinpoint
- Employment Hero
- SmartHR
- 15Five
- Breathe HR
- Lattice
- Multiplier
- Kudos
Other HR software
Employer mental health benefit that puts a share of its own fee at risk against measured symptom improvement
Pricing on request12 researched notesEmployer and payer channel for Talkspace therapy, sold as an in-network benefit rather than a session block
Pricing on request12 researched notesAPI-first HRIS for fast-growing companies that treat employee data as a system of record other tools read from
Pricing on request12 researched notesMid-market HR system for UK and multi-country European employers, with per-country configuration and EU or UK data hosting
Pricing on request12 researched notesEmployer-funded education benefit administered as a curated marketplace of degree and skilling programmes
Pricing on request12 researched notesUS professional employer organisation providing co-employed HR, payroll and pooled benefits for small and mid-sized companies
Pricing on request12 researched notesAustralian HR, payroll and recruitment platform for employment management
Free, then A$199/mo11 researched notesJapanese back-office cloud for labor management, payroll and talent management
Pricing on request10 researched notes
Softwr does not host reviews and shows no star rating for Unmind, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Unmind
Unmind alternatives
What people switch to, and what they give up
Unmind pricing
Every tier, and where the cost actually lands
Compare Unmind
Put it head to head with anything we hold
Unmind badge
Its rating, and an embed for your own site
Best HR software alternatives
Employer mental health benefit that puts a share of its own fee at risk against measured symptom improvement
quoteEmployer and payer channel for Talkspace therapy, sold as an in-network benefit rather than a session block
quoteEmployer-funded education benefit administered as a curated marketplace of degree and skilling programmes
quote
Spanish HR and time recording platform built around the legal obligation to record daily working hours
quoteAPI-first HRIS for fast-growing companies that treat employee data as a system of record other tools read from
quoteMid-market HR system for UK and multi-country European employers, with per-country configuration and EU or UK data hosting
quoteUS professional employer organisation providing co-employed HR, payroll and pooled benefits for small and mid-sized companies
quote