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Software · head to head

Audatex vs Epicor DMS

A

Audatex

Software

Damage assessment and estimating software

From
On request
Rated
-
Epicor DMS logo

Epicor DMS

Software

Enterprise dealership management solutions

From
On request
Rated
-

The short version

  • They diverge on capability: Audatex covers Damage assessment, Epicor DMS covers Sales desking.

Where they differ

Only the attributes on which Audatex and Epicor DMS actually diverge.

Attributes where Audatex and Epicor DMS differ
AttributeAudatexEpicor DMS
PlatformsWeb, Mobile, DesktopCloud, On-Premise, Hybrid
Founded19741999

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Audatex

  • Damage assessment
  • Estimating engine
  • Parts pricing
  • Labor lookup
  • Photo management
  • Mobile application
  • Report generation
  • Quality assurance

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Audatex

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Epicor DMS

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Audatex

Nothing recorded yet. See the Audatex review.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Pricing, plan by plan

Audatex

On request
  • Standard$undefined/month
    • Damage assessment
    • Estimate creation
    • Parts lookup
  • Professional$undefined/month
    • Advanced assessment
    • Mobile estimating
    • Claims integration
  • Enterprise$undefined/month
    • Complete platform
    • All modules
    • Custom workflows

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Which should you pick?

Choose Audatex if

  • You need damage assessment.
  • You work on Web, Mobile, Desktop.
  • You also want estimating engine.

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.

Questions people ask

Is Audatex or Epicor DMS better?
Neither clearly leads. Audatex starts at On request and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Audatex or Epicor DMS?
Audatex starts at On request and Epicor DMS at On request.
Does Audatex or Epicor DMS run on more platforms?
Audatex runs on Web, Mobile, Desktop. Epicor DMS runs on Cloud, On-Premise, Hybrid.
What is Audatex best used for?
Audatex is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Audatex do that Epicor DMS cannot?
Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup. Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source

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