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Software · head to head

Clockify vs DelightChat

Clockify logo

Clockify

Software

Free time tracker for teams

From
Free
Rated
-
Full reviewWebsite
DelightChat logo

DelightChat

Software

Omnichannel customer support for D2C brands

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Clockify has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clockify the free plan stops at 5 users; DelightChat startup plan at $29/month has limited features compared to competitors
  • They diverge on capability: Clockify covers Timer & manual time entry, DelightChat covers Unified inbox.

Where they differ

Only the attributes on which Clockify and DelightChat actually diverge.

Attributes where Clockify and DelightChat differ
AttributeClockifyDelightChat
Starting priceFree$29/month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWeb, Windows, Macos, Linux, Ios, Android, Browser-extensionWeb, Ios, Android
Founded20172020

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clockify

  • Timer & manual time entry
  • Timesheets
  • Calendar view
  • Projects & tasks
  • Reports & analytics
  • Team dashboard
  • Kiosk mode
  • Offline mode

Only in DelightChat

  • Unified inbox
  • WhatsApp integration
  • Instagram DM
  • Facebook Messenger
  • Email
  • Order management
  • Shopify
  • WooCommerce

Both cover

  • SSL
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Clockify

  • Employee time trackingnot DelightChat
  • Project time budgetsnot DelightChat
  • Client billingnot DelightChat
  • Productivity analysisnot DelightChat
  • Payroll calculationnot DelightChat

DelightChat

  • E-commerce supportnot Clockify
  • WhatsApp marketingnot Clockify
  • Order inquiriesnot Clockify
  • Social commercenot Clockify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clockify

  • The free plan stops at 5 users
  • Free accounts are throttled to 30 API requests per hour and 3 webhooks
  • Reporting on the free plan only covers a 1 month range
  • Invoicing needs Standard at $5.49 per seat per month and GPS tracking needs Pro at $7.99
  • SSO, SCIM provisioning, a custom subdomain and the audit log are Enterprise only at $11.99 per seat per month

DelightChat

  • Startup plan at $29/month has limited features compared to competitors
  • WhatsApp integration requires the official WhatsApp Business API approval process
  • Limited customization options for workflow automation compared to enterprise alternatives

Pricing, plan by plan

Clockify

Free
  • FreeFree
    • Unlimited users
    • Unlimited projects
    • Time tracking
  • Basic$3.99/user/month
    • Bulk edit
    • Billable rates
    • Rounding
  • Standard$5.49/user/month
    • Timesheet approvals
    • Invoicing
    • Scheduled reports
  • Pro$7.99/user/month
    • Profit & loss
    • GPS tracking
    • Screenshots

DelightChat

$29/month
  • Startup$29/month
  • Scale$99/month
  • Growth$299/month

Which should you pick?

Choose Clockify if

  • You need timer & manual time entry.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android, Browser-extension.
  • You also want timesheets.
Clockify review

Choose DelightChat if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want whatsapp integration.
DelightChat review

Questions people ask

Is Clockify or DelightChat better?
Neither clearly leads. Clockify starts at Free and DelightChat at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clockify or DelightChat?
Clockify has a free tier; the other does not. Paid plans start at Free for Clockify and $29/month for DelightChat.
Does Clockify or DelightChat run on more platforms?
Clockify runs on Web, Windows, Macos, Linux, Ios, Android, Browser-extension. DelightChat runs on Web, Ios, Android.
Can I use Clockify for free?
Yes. Clockify has a free tier, so you can try it without paying. DelightChat starts at $29/month.
What is Clockify best used for?
Clockify is most often used for employee time tracking, project time budgets, client billing, productivity analysis. Of those, employee time tracking and project time budgets are not what DelightChat is typically brought in for.
What can Clockify do that DelightChat cannot?
Clockify covers Timer & manual time entry, Timesheets, Calendar view, Projects & tasks. DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger. Both handle SSL, GDPR.

Answered from the vendors’ own pages

DelightChat: What channels does DelightChat support for customer communication?

DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.

Source
DelightChat: Does DelightChat work with Shopify?

Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.

Source
DelightChat: Does DelightChat include WhatsApp marketing beyond support?

Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.

Source
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