Is Clockify or Salesforce Service Cloud better?

Neither clearly leads. Clockify starts at Free and Salesforce Service Cloud at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Clockify or Salesforce Service Cloud?

Clockify has a free tier; the other does not. Paid plans start at Free for Clockify and $25/month for Salesforce Service Cloud.

Does Clockify or Salesforce Service Cloud run on more platforms?

Clockify runs on Web, Windows, Macos, Linux, Ios, Android, Browser-extension. Salesforce Service Cloud runs on Web, Ios, Android.

Can I use Clockify for free?

Yes. Clockify has a free tier, so you can try it without paying. Salesforce Service Cloud starts at $25/month.

What is Clockify best used for?

Clockify is most often used for employee time tracking, project time budgets, client billing, productivity analysis. Of those, employee time tracking and project time budgets are not what Salesforce Service Cloud is typically brought in for.

What can Clockify do that Salesforce Service Cloud cannot?

Clockify covers Timer & manual time entry, Timesheets, Calendar view, Projects & tasks. Salesforce Service Cloud covers Case management, Omnichannel routing, AI-powered bots, Field service. Both handle SOC2, ISO27001.

All industries · head to head

Clockify vs Salesforce Service Cloud

Clockify

All industries

Free time tracker for teams

From: Free
Rated: -

Full review Website

Salesforce Service Cloud

All industries

Customer service software that powers loyalty

From: $25/month
Rated: -

Full review Website

The short version

Only Clockify has a free tier, so it costs nothing to try first.
Each has a real cost: Clockify the free plan stops at 5 users; Salesforce Service Cloud the vendor's own pricing page as captured by the Internet Archive on 29 December 2021 listed four Service Cloud tiers billed annually per user per month in USD: $25, $75, $150 (Enterprise, marked most popular), and $300; add-ons such as Omni-Channel Supervisor cost an additional $75 per user per month and Google Apps/Outlook integration an additional $25 per user per month on lower tiers
They diverge on capability: Clockify covers Timer & manual time entry, Salesforce Service Cloud covers Case management.

Where they differ

Only the attributes on which Clockify and Salesforce Service Cloud actually diverge.

Attributes where Clockify and Salesforce Service Cloud differ
Attribute	Clockify	Salesforce Service Cloud
Starting price	Free	$25/month
Pricing model	freemium	subscription
Free tier	Yes	No
Platforms	Web, Windows, Macos, Linux, Ios, Android, Browser-extension	Web, Ios, Android
Category	All industries	Unknown
Founded	2017	1999

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clockify

Timer & manual time entry
Timesheets
Calendar view
Projects & tasks
Reports & analytics
Team dashboard
Kiosk mode
Offline mode

Only in Salesforce Service Cloud

Case management
Omnichannel routing
AI-powered bots
Field service
Self-service
Analytics
Salesforce CRM
Slack

Both cover

SOC2
ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Clockify

Employee time trackingnot Salesforce Service Cloud
Project time budgetsnot Salesforce Service Cloud
Client billingnot Salesforce Service Cloud
Productivity analysisnot Salesforce Service Cloud
Payroll calculationnot Salesforce Service Cloud

Salesforce Service Cloud

Enterprise customer servicenot Clockify
Field servicenot Clockify
Self-service portalsnot Clockify
AI-powered supportnot Clockify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clockify

The free plan stops at 5 users
Free accounts are throttled to 30 API requests per hour and 3 webhooks
Reporting on the free plan only covers a 1 month range
Invoicing needs Standard at $5.49 per seat per month and GPS tracking needs Pro at $7.99
SSO, SCIM provisioning, a custom subdomain and the audit log are Enterprise only at $11.99 per seat per month

Salesforce Service Cloud

The vendor's own pricing page as captured by the Internet Archive on 29 December 2021 listed four Service Cloud tiers billed annually per user per month in USD: $25, $75, $150 (Enterprise, marked most popular), and $300; add-ons such as Omni-Channel Supervisor cost an additional $75 per user per month and Google Apps/Outlook integration an additional $25 per user per month on lower tiers

Pricing, plan by plan

Clockify

Free

FreeFree
- Unlimited users
- Unlimited projects
- Time tracking
Basic$3.99/user/month
- Bulk edit
- Billable rates
- Rounding
Standard$5.49/user/month
- Timesheet approvals
- Invoicing
- Scheduled reports
Pro$7.99/user/month
- Profit & loss
- GPS tracking
- Screenshots

Salesforce Service Cloud

$25/month

Essentials$25/month
- Case management
- Knowledge base
- Web & email support
Professional$80/month
- CTI
- Omni-channel routing
- Custom reports
Enterprise$165/month
- Web API
- Einstein AI
- Workflow automation
Unlimited$330/month
- 24/7 support
- Configuration services
- Premier success

Which should you pick?

Choose Clockify if

You need timer & manual time entry.
You want to start without paying.
You work on Web, Windows, Macos, Linux, Ios, Android, Browser-extension.
You also want timesheets.

Clockify review

Choose Salesforce Service Cloud if

You need case management.
You work on Web, Ios, Android.
You also want omnichannel routing.

Salesforce Service Cloud review

Questions people ask

Is Clockify or Salesforce Service Cloud better?: Neither clearly leads. Clockify starts at Free and Salesforce Service Cloud at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clockify or Salesforce Service Cloud?: Clockify has a free tier; the other does not. Paid plans start at Free for Clockify and $25/month for Salesforce Service Cloud.
Does Clockify or Salesforce Service Cloud run on more platforms?: Clockify runs on Web, Windows, Macos, Linux, Ios, Android, Browser-extension. Salesforce Service Cloud runs on Web, Ios, Android.
Can I use Clockify for free?: Yes. Clockify has a free tier, so you can try it without paying. Salesforce Service Cloud starts at $25/month.
What is Clockify best used for?: Clockify is most often used for employee time tracking, project time budgets, client billing, productivity analysis. Of those, employee time tracking and project time budgets are not what Salesforce Service Cloud is typically brought in for.
What can Clockify do that Salesforce Service Cloud cannot?: Clockify covers Timer & manual time entry, Timesheets, Calendar view, Projects & tasks. Salesforce Service Cloud covers Case management, Omnichannel routing, AI-powered bots, Field service. Both handle SOC2, ISO27001.

Clockify vs Salesforce Service Cloud

Clockify

Salesforce Service Cloud

The short version

Where they differ

What each one covers

Only in Clockify

Only in Salesforce Service Cloud

Both cover

What people use each for

Clockify

Salesforce Service Cloud

Where each one falls short

Clockify

Salesforce Service Cloud

Pricing, plan by plan

Clockify

Salesforce Service Cloud

Which should you pick?

Choose Clockify if

Choose Salesforce Service Cloud if

Questions people ask

Related pages

More on Clockify

More on Salesforce Service Cloud

Keep looking

Other head to heads