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Software · head to head

Clockify vs Helpjuice

Clockify logo

Clockify

Software

Free time tracker for teams

From
Free
Rated
-
Full reviewWebsite
Helpjuice logo

Helpjuice

Software

Knowledge base software for internal and customer-facing documentation

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Only Clockify has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clockify the free plan stops at 5 users; Helpjuice no free plan is available, unlike some competitors that offer limited free tiers.
  • They diverge on capability: Clockify covers Timer & manual time entry, Helpjuice covers Customizable Knowledge Base.

Where they differ

Only the attributes on which Clockify and Helpjuice actually diverge.

Attributes where Clockify and Helpjuice differ
AttributeClockifyHelpjuice
Starting priceFree$249/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Windows, Macos, Linux, Ios, Android, Browser-extensionweb
Founded2017Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clockify

  • Timer & manual time entry
  • Timesheets
  • Calendar view
  • Projects & tasks
  • Reports & analytics
  • Team dashboard
  • Kiosk mode
  • Offline mode

Only in Helpjuice

  • Customizable Knowledge Base
  • Advanced Analytics
  • AI Writer
  • AI Search & Chatbot
  • Version History
  • Single Sign-On
  • Integrations

What people use each for

The jobs each tool is most often brought in to do.

Clockify

  • Employee time trackingnot Helpjuice
  • Project time budgetsnot Helpjuice
  • Client billingnot Helpjuice
  • Productivity analysisnot Helpjuice
  • Payroll calculationnot Helpjuice

Helpjuice

  • Internal team documentationnot Clockify
  • Customer self-service support portalsnot Clockify
  • Reducing repetitive support ticketsnot Clockify
  • Centralizing company SOPs and processesnot Clockify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clockify

  • The free plan stops at 5 users
  • Free accounts are throttled to 30 API requests per hour and 3 webhooks
  • Reporting on the free plan only covers a 1 month range
  • Invoicing needs Standard at $5.49 per seat per month and GPS tracking needs Pro at $7.99
  • SSO, SCIM provisioning, a custom subdomain and the audit log are Enterprise only at $11.99 per seat per month

Helpjuice

  • No free plan is available, unlike some competitors that offer limited free tiers.
  • Entry-level pricing at $249/month is high relative to smaller knowledge base tools.
  • AI Suite features are gated behind the two higher-priced tiers rather than included at the base level.
  • Storage limits on lower tiers may be restrictive for media-heavy documentation.

Pricing, plan by plan

Clockify

Free
  • FreeFree
    • Unlimited users
    • Unlimited projects
    • Time tracking
  • Basic$3.99/user/month
    • Bulk edit
    • Billable rates
    • Rounding
  • Standard$5.49/user/month
    • Timesheet approvals
    • Invoicing
    • Scheduled reports
  • Pro$7.99/user/month
    • Profit & loss
    • GPS tracking
    • Screenshots

Helpjuice

$249/month
  • Knowledge Base$249/month
    • 30 users
    • 12GB storage
    • Analytics
  • AI-Knowledge Base$449/month
    • 100 users
    • 24GB storage
    • Full AI Suite
  • Unlimited AI-Knowledge Base$799/month
    • Unlimited users
    • 38GB storage
    • Complete AI Suite

Which should you pick?

Choose Clockify if

  • You need timer & manual time entry.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android, Browser-extension.
  • You also want timesheets.
Clockify review

Choose Helpjuice if

  • You need customizable knowledge base.
  • You work on web.
  • You also want advanced analytics.
Helpjuice review

Questions people ask

Is Clockify or Helpjuice better?
Neither clearly leads. Clockify starts at Free and Helpjuice at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clockify or Helpjuice?
Clockify has a free tier; the other does not. Paid plans start at Free for Clockify and $249/month for Helpjuice.
Does Clockify or Helpjuice run on more platforms?
Clockify runs on Web, Windows, Macos, Linux, Ios, Android, Browser-extension. Helpjuice runs on web.
Can I use Clockify for free?
Yes. Clockify has a free tier, so you can try it without paying. Helpjuice starts at $249/month.
What is Clockify best used for?
Clockify is most often used for employee time tracking, project time budgets, client billing, productivity analysis. Of those, employee time tracking and project time budgets are not what Helpjuice is typically brought in for.
What can Clockify do that Helpjuice cannot?
Clockify covers Timer & manual time entry, Timesheets, Calendar view, Projects & tasks. Helpjuice covers Customizable Knowledge Base, Advanced Analytics, AI Writer, AI Search & Chatbot.

Answered from the vendors’ own pages

Helpjuice: Does Helpjuice offer a free trial?

Yes, Helpjuice offers a 14-day free trial with full access to all features and no credit card required.

Source
Helpjuice: What happens to my account after the trial ends?

The account becomes inactive after the trial, but data is saved indefinitely until the account is upgraded to a paid plan.

Source
Helpjuice: How is a 'user' defined for billing purposes?

A user is defined as every person who has credentials to log into the knowledge base, which determines plan tier pricing.

Source
Helpjuice: Are discounts available?

Helpjuice offers discounts for nonprofits and educational institutions upon request, along with a 100% money-back guarantee.

Source
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