Softwr

Sales Enablement · head to head

Mailshake vs Orum

Mailshake logo

Mailshake

Sales Enablement

Email outreach and sales engagement software for cold email and multichannel sequences

From
$25/month
Rated
-
Full reviewWebsite
Orum logo

Orum

Sales Enablement

Parallel dialler that connects sales reps only when a human answers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mailshake no free trial is offered, unlike some competing outreach tools.; Orum orum removed public pricing, so the only figures available are independent estimates around 250 US dollars per user per month at entry and several hundred above that for Ascend, and you cannot verify either without a sales call.
  • They diverge on capability: Mailshake covers Automated Email Sequences, Orum covers Parallel dialling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Mailshake and Orum actually diverge.

Attributes where Mailshake and Orum differ
AttributeMailshakeOrum
Starting price$25/monthOn request
Pricing modelsubscriptionquote
PlatformswebWeb, Chrome extension
Founded2015Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mailshake

  • Automated Email Sequences
  • Email Warmup & Verification
  • Data Finder
  • Unified Inbox
  • Power Phone Dialer
  • CRM Integrations
  • A/B Testing

Only in Orum

  • Parallel dialling
  • Voicemail and machine detection
  • Local presence
  • CRM activity logging
  • Call recording and transcription
  • Live listen and whisper
  • Connect rate analytics
  • Sequence integration

What people use each for

The jobs each tool is most often brought in to do.

Mailshake

  • Running cold email outreach campaigns for sales prospectingnot Orum
  • Automating multi-step follow-up sequences with A/B testingnot Orum
  • Finding and verifying prospect contact data before outreachnot Orum
  • Combining email and phone dialing in one outbound workflownot Orum
  • Managing agency client outreach across separate billing teamsnot Orum

Orum

  • A 20-person sales development team that needs to triple daily conversations without adding headcountnot Mailshake
  • An outbound team whose reps spend most of the day listening to voicemail greetings and phone treesnot Mailshake
  • A sales leader who needs live listen and whisper coaching on calls made by new startersnot Mailshake
  • A team with a large but low-connect-rate list where reaching enough humans manually is arithmetically impossiblenot Mailshake

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mailshake

  • No free trial is offered, unlike some competing outreach tools.
  • The phone dialer and larger data finder credit allotments are only available on the higher-priced Sales Engagement plan.
  • Pricing scales per user/email address, which can become costly for larger outbound teams.
  • CRM integrations (Salesforce, Pipedrive, HubSpot) are limited to the Email Outreach plan and above, unavailable on Starter.

Orum

  • Orum removed public pricing, so the only figures available are independent estimates around 250 US dollars per user per month at entry and several hundred above that for Ascend, and you cannot verify either without a sales call.
  • Standard packaging carries a nine-seat minimum and every plan is annual, so a team of four cannot buy the main product and a team that shrinks mid-year keeps paying for empty seats.
  • Parallel dialling burns through phone numbers and carrier reputation quickly, and once numbers get flagged as spam by carriers the connect rate advantage that justified the cost erodes.
  • Consent and call recording rules differ by jurisdiction and several use cases that are routine in the United States are restricted in parts of Europe, so multinational teams cannot deploy it uniformly.
  • The tool multiplies conversations but does nothing about list quality; pointed at bad data it simply reaches more wrong people faster, and teams without a working data source see no return on a five-figure annual commitment.

Pricing, plan by plan

Mailshake

$25/month
  • Starter$25/month
    • 1 email address per account
    • 1,500 email sends per month
    • Unlimited uploaded contacts and campaigns
  • Email Outreach$45/month
    • 2 email addresses per account
    • Unlimited email sends and campaigns
    • 50 free data finder credits
  • Sales Engagement$85/month
    • 10 email addresses per account
    • 2,500 free data finder credits
    • 5 phone numbers with unlimited North America dialer minutes
  • Agency$undefined/month
    • Unlimited email addresses
    • All Sales Engagement features
    • Custom pricing for agencies

Orum

On request
  • Launch$undefined/year
    • Parallel dialling
    • Voicemail detection
    • Local presence
  • Ascend$undefined/year
    • Higher concurrent dial lines
    • Advanced coaching and live listen
    • Full analytics
  • Ascend Limited$undefined/year
    • Reduced-rate seats for staff who do not dial full time
    • Same platform access at lower usage
    • Sold alongside a standard Ascend commitment

Which should you pick?

Choose Mailshake if

  • You need automated email sequences.
  • You work on web.
  • You also want email warmup & verification.
Mailshake review

Choose Orum if

  • You need parallel dialling.
  • You work on Web, Chrome extension.
  • You also want voicemail and machine detection.
Orum review

Questions people ask

Is Mailshake or Orum better?
Neither clearly leads. Mailshake starts at $25/month and Orum at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mailshake or Orum?
Mailshake starts at $25/month and Orum at On request.
Does Mailshake or Orum run on more platforms?
Mailshake runs on web. Orum runs on Web, Chrome extension.
What is Mailshake best used for?
Mailshake is most often used for running cold email outreach campaigns for sales prospecting, automating multi-step follow-up sequences with a/b testing, finding and verifying prospect contact data before outreach, combining email and phone dialing in one outbound workflow. Of those, running cold email outreach campaigns for sales prospecting and automating multi-step follow-up sequences with a/b testing are not what Orum is typically brought in for.
What can Mailshake do that Orum cannot?
Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox. Orum covers Parallel dialling, Voicemail and machine detection, Local presence, CRM activity logging.

Answered from the vendors’ own pages

Mailshake: How am I charged for Mailshake?

Billing is paid by the team and based on the number of users purchased. Each user allows one connected mail account, so a 3-user plan enables 3 connected mailboxes.

Source
Orum: Does Orum publish pricing?

No longer. Independent estimates put entry near 250 US dollars per user per month billed annually, but treat that as an estimate.

Mailshake: Is there a free trial for Mailshake?

No free trial is offered. Instead, Mailshake provides concierge onboarding, deliverability training, and support resources to new customers.

Source
Orum: What is the minimum team size?

Orum own pricing page cites a nine-seat minimum for standard packaging, with reported three-seat availability on the entry Launch package.

Mailshake: Can I cancel my Mailshake subscription at any time?

Yes, subscriptions can be cancelled at any time before the renewal date without additional charges, aside from any outstanding prorated costs.

Source
Orum: Can I pay monthly?

No. All plans require an annual commitment.

Orum: Does it replace Outreach or Salesloft?

No. It handles the dialling and connects into your sequence platform, which still owns cadence and email.

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