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Software · head to head

Bizzabo vs Five9

Bizzabo logo

Bizzabo

Software

The Event Experience Operating System

From
$499/month
Rated
-
Full reviewWebsite
Five9 logo

Five9

Software

Intelligent cloud contact center

From
$149/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bizzabo high starting cost of $499 per user per month with premium features requiring additional paid add-ons; Five9 a 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
  • They diverge on capability: Bizzabo covers Event registration, Five9 covers Intelligent routing.

Where they differ

Only the attributes on which Bizzabo and Five9 actually diverge.

Attributes where Bizzabo and Five9 differ
AttributeBizzaboFive9
Starting price$499/month$149/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Desktop
Founded20122001

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bizzabo

  • Event registration
  • Mobile event app
  • Networking
  • Sponsor management
  • HubSpot
  • Marketo
  • Slack
  • Zoom

Only in Five9

  • Intelligent routing
  • IVR
  • ACD
  • Dialer
  • WFM
  • Quality management
  • ServiceNow
  • Microsoft Dynamics

Both cover

  • Analytics
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bizzabo

  • Event planningnot Five9
  • Ticket salesnot Five9
  • Attendee managementnot Five9
  • Virtual eventsnot Five9
  • Event marketingnot Five9

Five9

  • Cloud contact centre across voice, chat, email and social messagingnot Bizzabo
  • Routing and managing high volume customer interactionsnot Bizzabo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bizzabo

  • High starting cost of $499 per user per month with premium features requiring additional paid add-ons
  • Technical issues with event check-in, such as slow loading and syncing during peak times
  • Limited customer support on lower-tier plans with slow response times
  • Virtual event capabilities less advanced than dedicated virtual event platforms
  • Website builder has limited assets and customization options

Five9

  • A 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
  • Prices are per concurrent user rather than per named agent, which changes what a seat means when shifts overlap
  • Voice is excluded from the Digital plan and requires a quote
  • Usage based charges apply on top of the per seat rate
  • Three of the five tiers publish no price at all

Pricing, plan by plan

Bizzabo

$499/month

No published plan breakdown. See the Bizzabo review.

Five9

$149/month
  • Core$149/month
    • Inbound/outbound
    • IVR
    • Basic CTI
  • Premium$169/month
    • Core + Chat/email
    • Quality management
  • Optimum$199/month
    • Premium + WFM
    • Proactive chat
  • Ultimate$229/month
    • Full suite
    • Advanced analytics

Which should you pick?

Choose Bizzabo if

  • You need event registration.
  • You work on Web, iOS, Android.
  • You also want mobile event app.
Bizzabo review

Choose Five9 if

  • You need intelligent routing.
  • You work on Web, Desktop.
  • You also want ivr.
Five9 review

Questions people ask

Is Bizzabo or Five9 better?
Neither clearly leads. Bizzabo starts at $499/month and Five9 at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bizzabo or Five9?
Bizzabo starts at $499/month and Five9 at $149/month.
Does Bizzabo or Five9 run on more platforms?
Bizzabo runs on Web, iOS, Android. Five9 runs on Web, Desktop.
What is Bizzabo best used for?
Bizzabo is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Five9 is typically brought in for.
What can Bizzabo do that Five9 cannot?
Bizzabo covers Event registration, Mobile event app, Networking, Sponsor management. Five9 covers Intelligent routing, IVR, ACD, Dialer. Both handle Analytics, Salesforce, Web support.

Answered from the vendors’ own pages

Bizzabo: What is the starting price for Bizzabo?

Bizzabo's Event Experience OS starts at $499 per user per month when billed annually, with a 3-user minimum, totaling $17,999 per year. Premium add-ons for virtual production, integrations, and networking features incur additional costs.

Source
Bizzabo: What does Bizzabo's base platform include?

The base platform includes unlimited events and registrations, contact management, ticketing, email campaigns, event website builder, mobile app, analytics, and 24/7 customer support.

Source
Bizzabo: What integrations does Bizzabo support?

Bizzabo integrates with over 20 platforms including HubSpot CRM, Salesforce Sales Cloud, Mailchimp, Marketo Engage, Slack, Stripe, PayPal, GoTo Webinar, and Zapier.

Source
Bizzabo: Does Bizzabo offer AI features?

Yes, Bizzabo introduced Bizzy, an AI attendee copilot that provides real-time guidance, session discovery recommendations, and networking support to improve attendee experience.

Source
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