Webinars · head to head
6Connex vs Five9
The short version
- Each has a real cost: 6Connex 6connex.com now redirects to Brandlive, so the product is no longer sold or priced under its own name; Five9 a 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
- They diverge on capability: 6Connex covers 3D virtual environments, Five9 covers Intelligent routing.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which 6Connex and Five9 actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in 6Connex
- 3D virtual environments
- Live streaming
- Networking
- Resource center
- Lead capture
- Marketo
- HubSpot
- Adobe Connect
Only in Five9
- Intelligent routing
- IVR
- ACD
- Dialer
- WFM
- Quality management
- Analytics
- ServiceNow
Both cover
- Salesforce
- Web support
What people use each for
The jobs each tool is most often brought in to do.
6Connex
- Hosting virtual events, trade shows and webinarsnot Five9
- Running branded online event environments with attendee trackingnot Five9
Five9
- Cloud contact centre across voice, chat, email and social messagingnot 6Connex
- Routing and managing high volume customer interactionsnot 6Connex
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
6Connex
- 6connex.com now redirects to Brandlive, so the product is no longer sold or priced under its own name
- No pricing is reachable at the original domain
Five9
- A 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
- Prices are per concurrent user rather than per named agent, which changes what a seat means when shifts overlap
- Voice is excluded from the Digital plan and requires a quote
- Usage based charges apply on top of the per seat rate
- Three of the five tiers publish no price at all
Pricing, plan by plan
6Connex
$8000/event- Standard$8000/event
- Virtual environment
- Booths
- Live streaming
- Professional$15000/event
- Custom design
- Advanced features
- Analytics
- Enterprise$30000/event
- Unlimited customization
- API access
- Dedicated team
Five9
$149/month- Core$149/month
- Inbound/outbound
- IVR
- Basic CTI
- Premium$169/month
- Core + Chat/email
- Quality management
- Optimum$199/month
- Premium + WFM
- Proactive chat
- Ultimate$229/month
- Full suite
- Advanced analytics
Which should you pick?
Choose 6Connex if
- You need 3d virtual environments.
- You work on Web, Ios, Android.
- You also want live streaming.
Questions people ask
- Is 6Connex or Five9 better?
- Neither clearly leads. 6Connex starts at $8000/event and Five9 at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, 6Connex or Five9?
- 6Connex starts at $8000/event and Five9 at $149/month.
- Does 6Connex or Five9 run on more platforms?
- 6Connex runs on Web, Ios, Android. Five9 runs on Web, Desktop.
- What is 6Connex best used for?
- 6Connex is most often used for hosting virtual events, trade shows and webinars, running branded online event environments with attendee tracking. Of those, hosting virtual events, trade shows and webinars and running branded online event environments with attendee tracking are not what Five9 is typically brought in for.
- What can 6Connex do that Five9 cannot?
- 6Connex covers 3D virtual environments, Live streaming, Networking, Resource center. Five9 covers Intelligent routing, IVR, ACD, Dialer. Both handle Salesforce, Web support.
Answered from the vendors’ own pages
6Connex: What types of events can I host with Brandlive?
Brandlive supports livestreams, webinars, town halls, series, explainers, investor days, analyst briefings, podcasts, and shorts. The platform is designed to inject creativity and energy into business video content.
SourceFive9: What is the minimum team size required to use Five9?
Five9 requires a minimum commitment of 50 seats for any subscription plan.
Source6Connex: Does Brandlive offer production services?
Yes, Brandlive Studios provides creative and production services when high production value is needed. They help deliver standout virtual events with care and intentional design.
SourceFive9: How is Five9 pricing calculated, per user, flat rate, or usage-based?
Five9 offers flexible pricing models: per concurrent user, per named agent, or pay-per-use. The pricing structure varies depending on the chosen bundle.
SourceFive9: What does the entry-level Digital bundle include, and what does it cost?
The Digital bundle costs $119 per month per seat and supports digital channels only. Higher tiers (Core at $159, Plus, Pro, and Enterprise) are available, with Plus/Pro/Enterprise requiring contact with sales for pricing.
SourceFive9: Are there additional charges beyond the base subscription?
Yes. All bundles include 3000 AI minutes per seat, but additional AI usage incurs charges. SMS messaging also has usage-based charges applied separately.
SourceRelated pages
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