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Software · head to head

Five9 vs Run The World

Five9 logo

Five9

Software

Intelligent cloud contact center

From
$149/month
Rated
-
Full reviewWebsite
R

Run The World

Software

Interactive virtual events platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Run The World has a free tier, so it costs nothing to try first.
  • Each has a real cost: Five9 a 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month; Run The World the Internet Archive's capture of Run The World's pricing page on 8 December 2021 listed Free with up to 50 attendees and 1 session per event, Pro at $79/month billed annually ($99 monthly) with up to 500 registrations and 3 sessions per event, and Business by contact only; ticketing carried a 15% service fee on Free and Pro or 4% on Business, plus a $1 minimum fee per paid ticket and a 2.9% plus $0.30 Stripe processing fee.
  • They diverge on capability: Five9 covers Intelligent routing, Run The World covers Speed networking.

Where they differ

Only the attributes on which Five9 and Run The World actually diverge.

Attributes where Five9 and Run The World differ
AttributeFive9Run The World
Starting price$149/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, DesktopWeb, Ios, Android
Founded20012018

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Five9

  • Intelligent routing
  • IVR
  • ACD
  • Dialer
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Run The World

  • Speed networking
  • Roundtables
  • Virtual expo
  • Live streaming
  • Social lounge
  • Stripe
  • PayPal
  • Zapier

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Five9

  • Cloud contact centre across voice, chat, email and social messagingnot Run The World
  • Routing and managing high volume customer interactionsnot Run The World

Run The World

  • Event planningnot Five9
  • Ticket salesnot Five9
  • Attendee managementnot Five9
  • Virtual eventsnot Five9
  • Event marketingnot Five9

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Five9

  • A 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
  • Prices are per concurrent user rather than per named agent, which changes what a seat means when shifts overlap
  • Voice is excluded from the Digital plan and requires a quote
  • Usage based charges apply on top of the per seat rate
  • Three of the five tiers publish no price at all

Run The World

  • The Internet Archive's capture of Run The World's pricing page on 8 December 2021 listed Free with up to 50 attendees and 1 session per event, Pro at $79/month billed annually ($99 monthly) with up to 500 registrations and 3 sessions per event, and Business by contact only; ticketing carried a 15% service fee on Free and Pro or 4% on Business, plus a $1 minimum fee per paid ticket and a 2.9% plus $0.30 Stripe processing fee.

Pricing, plan by plan

Five9

$149/month
  • Core$149/month
    • Inbound/outbound
    • IVR
    • Basic CTI
  • Premium$169/month
    • Core + Chat/email
    • Quality management
  • Optimum$199/month
    • Premium + WFM
    • Proactive chat
  • Ultimate$229/month
    • Full suite
    • Advanced analytics

Run The World

Free
  • FreeFree
    • Up to 50 attendees
    • Basic features
    • 1-hour events
  • Pro$149/month
    • 500 attendees
    • Speed networking
    • Custom branding
  • Enterprise$499/month
    • Unlimited attendees
    • Expo hall
    • API access

Which should you pick?

Choose Five9 if

  • You need intelligent routing.
  • You work on Web, Desktop.
  • You also want ivr.
Five9 review

Choose Run The World if

  • You need speed networking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want roundtables.
Run The World review

Questions people ask

Is Five9 or Run The World better?
Neither clearly leads. Five9 starts at $149/month and Run The World at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Five9 or Run The World?
Run The World has a free tier; the other does not. Paid plans start at $149/month for Five9 and Free for Run The World.
Does Five9 or Run The World run on more platforms?
Five9 runs on Web, Desktop. Run The World runs on Web, Ios, Android.
Can I use Run The World for free?
Yes. Run The World has a free tier, so you can try it without paying. Five9 starts at $149/month.
What is Five9 best used for?
Five9 is most often used for cloud contact centre across voice, chat, email and social messaging, routing and managing high volume customer interactions. Of those, cloud contact centre across voice, chat, email and social messaging and routing and managing high volume customer interactions are not what Run The World is typically brought in for.
What can Five9 do that Run The World cannot?
Five9 covers Intelligent routing, IVR, ACD, Dialer. Run The World covers Speed networking, Roundtables, Virtual expo, Live streaming. Both handle Web support.
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Related pages

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