Travel · head to head
myCWT vs Sirvoy
myCWT
Travel
Corporate travel booking and traveller care platform from CWT
- From
- On request
- Rated
- -
Sirvoy
Travel
Low-cost booking and property management system for small independent accommodation
- From
- Free
- Rated
- -
The short version
- Only Sirvoy has a free tier, so it costs nothing to try first.
- Each has a real cost: myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.; Sirvoy the channel manager is only on the Pro plan, so the Starter plan at €11 cannot connect to Booking.com and many buyers discover this after committing to a workflow.
- They diverge on capability: myCWT covers Online booking tool, Sirvoy covers Commission-free booking engine.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which myCWT and Sirvoy actually diverge.
Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in myCWT
- Online booking tool
- Mobile itinerary and check in
- Hotel programme content
- Duty of care tracking
- Approval workflows
- Unused ticket management
- Reporting and analytics
- Expense handoff
Only in Sirvoy
- Commission-free booking engine
- Channel manager
- Hosted website
- Guest correspondence
- Invoicing
- Multi-currency
What people use each for
The jobs each tool is most often brought in to do.
myCWT
- A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Sirvoy
- An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Sirvoy
- A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Sirvoy
- A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Sirvoy
Sirvoy
- A six room bed and breakfast replacing a paper diary and wanting direct bookings without paying commission on themnot myCWT
- A hostel that needs Hostelworld and Booking.com kept in sync but cannot justify a channel manager subscription on top of a PMSnot myCWT
- A campsite or small guesthouse in Scandinavia needing a system in local currency with no annual contractnot myCWT
- An owner testing whether a direct booking engine reduces OTA dependence before committing to a larger platformnot myCWT
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
myCWT
- Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
- myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
- CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
- Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
- The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.
Sirvoy
- The channel manager is only on the Pro plan, so the Starter plan at €11 cannot connect to Booking.com and many buyers discover this after committing to a workflow.
- Each additional property costs €20 per month on top of Pro, and the multi-property view is weak, so small chains end up with several loosely linked accounts rather than one portfolio.
- There is no revenue management or dynamic pricing, so rates must be set and adjusted by hand or through a third-party tool that Sirvoy may not integrate with.
- Reporting is limited to basic occupancy and revenue summaries, which is not enough for a lender, an investor or a serious year on year analysis.
- SMS is charged per message on top of the subscription, and at €0.10 per message on Starter a property sending pre-arrival and post-stay texts to a hundred bookings a month adds a meaningful and variable cost.
Pricing, plan by plan
myCWT
On request- myCWT within a CWT travel programme$undefined/year
- Priced as transaction fees per booking, not per user
- Online booking fee is materially lower than an agent touched booking fee
- After hours, offline and complex ticketing surcharges are common
Sirvoy
Free- FreeFree
- One unit only
- Booking engine
- Free hosted website
- Starter$11/month
- Multiple rooms
- Invoicing
- 24/7 support
- Pro$41/month
- Everything in Starter
- Channel manager for Booking.com, Airbnb and Expedia
- Guest history
Which should you pick?
Choose myCWT if
- You need online booking tool.
- You work on Web, iOS, Android.
- You also want mobile itinerary and check in.
Choose Sirvoy if
- You need commission-free booking engine.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want channel manager.
Questions people ask
- Is myCWT or Sirvoy better?
- Neither clearly leads. myCWT starts at On request and Sirvoy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, myCWT or Sirvoy?
- Sirvoy has a free tier; the other does not. Paid plans start at On request for myCWT and Free for Sirvoy.
- Does myCWT or Sirvoy run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- Can I use Sirvoy for free?
- Yes. Sirvoy has a free tier, so you can try it without paying. myCWT starts at On request.
- What is myCWT best used for?
- myCWT is most often used for a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements, an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors, a company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the fact, a business standardising traveller tracking and incident messaging for security and insurance obligations. Of those, a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements and an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors are not what Sirvoy is typically brought in for.
- What can myCWT do that Sirvoy cannot?
- myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking. Sirvoy covers Commission-free booking engine, Channel manager, Hosted website, Guest correspondence.
Answered from the vendors’ own pages
myCWT: Can I buy myCWT without using CWT as my travel agency?
No. It is delivered as part of a CWT managed travel contract and is not licensed separately.
Sirvoy: Does the cheapest paid plan connect to Booking.com?
No. Channel management starts on the Pro plan, at roughly four times the Starter price.
myCWT: What actually drives the cost?
Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.
Sirvoy: Does Sirvoy take commission on direct bookings?
No. Direct bookings through its engine carry no Sirvoy commission, which is the main financial argument for adopting it.
myCWT: Does the Amex GBT acquisition affect the platform?
It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.
Sirvoy: Is there a contract?
No written contract and no setup fee. Billing is monthly or annual, with about 8% off for paying yearly.
Sirvoy: What is the practical size limit?
It works well up to roughly thirty rooms. Beyond that the lack of revenue management and group handling starts to bite.
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