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Travel · head to head

Corporate Traveller vs myCWT

Corporate Traveller logo

Corporate Traveller

Travel

SME travel management from Flight Centre, combining the Melon booking platform with a named consultant

From
On request
Rated
-
Full reviewWebsite
myCWT logo

myCWT

Travel

Corporate travel booking and traveller care platform from CWT

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Corporate Traveller service quality depends heavily on the individual consultant assigned, and a consultant leaving is a real disruption because the relationship rather than the software carries the institutional knowledge.; myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • They diverge on capability: Corporate Traveller covers Melon booking platform, myCWT covers Online booking tool.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Corporate Traveller and myCWT actually diverge.

Attributes where Corporate Traveller and myCWT differ
AttributeCorporate TravellermyCWT

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Corporate Traveller

  • Melon booking platform
  • Dedicated consultant
  • Trip Proposals
  • Negotiated fare access
  • Spend reporting
  • Traveller tracking

Only in myCWT

  • Online booking tool
  • Mobile itinerary and check in
  • Hotel programme content
  • Duty of care tracking
  • Approval workflows
  • Unused ticket management
  • Reporting and analytics
  • Expense handoff

What people use each for

The jobs each tool is most often brought in to do.

Corporate Traveller

  • A fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2amnot myCWT
  • An SME wanting airline and hotel rates it could not negotiate on its own volumenot myCWT
  • A business whose arrangers book for executives and want option sets proposed rather than searchednot myCWT
  • A company introducing a travel policy for the first time and needing it enforced at bookingnot myCWT

myCWT

  • A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Corporate Traveller
  • An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Corporate Traveller
  • A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Corporate Traveller
  • A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Corporate Traveller

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Corporate Traveller

  • Service quality depends heavily on the individual consultant assigned, and a consultant leaving is a real disruption because the relationship rather than the software carries the institutional knowledge.
  • Agency revenue includes supplier commissions and overrides that are not disclosed to the client, so the cheapest option for you and the most profitable option for the agency are not always the same booking.
  • Melon is competent but narrower than TravelPerk or Navan on self-service features, and companies that genuinely want no human involvement will resent paying for one.
  • Consultant-assisted bookings carry meaningfully higher fees than online ones, and the fee mix is where an apparently cheap contract turns expensive.
  • It operates through separate country entities with different content, contracts and service hours, so a multi-country roll-out is several negotiations rather than one.

myCWT

  • Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
  • CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
  • Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
  • The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.

Pricing, plan by plan

Corporate Traveller

On request
  • Corporate Traveller$undefined/year
    • Transaction fees per online and per consultant-assisted booking
    • Melon platform typically bundled with the service
    • Supplier commissions and overrides retained by the agency

myCWT

On request
  • myCWT within a CWT travel programme$undefined/year
    • Priced as transaction fees per booking, not per user
    • Online booking fee is materially lower than an agent touched booking fee
    • After hours, offline and complex ticketing surcharges are common

Which should you pick?

Choose Corporate Traveller if

  • You need melon booking platform.
  • You work on Web, iOS, Android.
  • You also want dedicated consultant.
Corporate Traveller review

Choose myCWT if

  • You need online booking tool.
  • You work on Web, iOS, Android.
  • You also want mobile itinerary and check in.
myCWT review

Questions people ask

Is Corporate Traveller or myCWT better?
Neither clearly leads. Corporate Traveller starts at On request and myCWT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Corporate Traveller or myCWT?
Corporate Traveller starts at On request and myCWT at On request.
Does Corporate Traveller or myCWT run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Corporate Traveller best used for?
Corporate Traveller is most often used for a fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2am, an sme wanting airline and hotel rates it could not negotiate on its own volume, a business whose arrangers book for executives and want option sets proposed rather than searched, a company introducing a travel policy for the first time and needing it enforced at booking. Of those, a fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2am and an sme wanting airline and hotel rates it could not negotiate on its own volume are not what myCWT is typically brought in for.
What can Corporate Traveller do that myCWT cannot?
Corporate Traveller covers Melon booking platform, Dedicated consultant, Trip Proposals, Negotiated fare access. myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking.

Answered from the vendors’ own pages

Corporate Traveller: Can I buy Melon without the consultant service?

No. Melon is sold as part of the managed Corporate Traveller service, not as standalone software.

myCWT: Can I buy myCWT without using CWT as my travel agency?

No. It is delivered as part of a CWT managed travel contract and is not licensed separately.

Corporate Traveller: Who owns it?

Flight Centre Travel Group, listed in Australia. Corporate Traveller is its SME brand, distinct from FCM which serves large enterprises.

myCWT: What actually drives the cost?

Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.

Corporate Traveller: Does it disclose supplier commissions?

Not by default. If commission transparency matters, ask for it explicitly in the contract before signing.

myCWT: Does the Amex GBT acquisition affect the platform?

It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.

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