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Travel · head to head

myCWT vs Skyscanner

myCWT logo

myCWT

Travel

Corporate travel booking and traveller care platform from CWT

From
On request
Rated
-
Full reviewWebsite
Skyscanner logo

Skyscanner

Travel

Flight, hotel and car hire metasearch engine that compares prices across booking sites and earns referral fees rather than selling the ticket itself

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Skyscanner has a free tier, so it costs nothing to try first.
  • Each has a real cost: myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.; Skyscanner because Skyscanner is not the merchant of record for most bookings, customer service, cancellations and fare accuracy responsibility sit with whichever partner site the traveller is referred to, not with Skyscanner itself.
  • They diverge on capability: myCWT covers Online booking tool, Skyscanner covers Flight price comparison.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which myCWT and Skyscanner actually diverge.

Attributes where myCWT and Skyscanner differ
AttributemyCWTSkyscanner
Starting priceOn requestFree
Pricing modelquoteFree for travellers, referral fees from booking partners
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android, Web

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in myCWT

  • Online booking tool
  • Mobile itinerary and check in
  • Hotel programme content
  • Duty of care tracking
  • Approval workflows
  • Unused ticket management
  • Reporting and analytics
  • Expense handoff

Only in Skyscanner

  • Flight price comparison
  • Flexible date and destination search
  • Hotel and car hire comparison
  • Price alerts
  • Direct booking for select flights
  • Multi-city and layover search

What people use each for

The jobs each tool is most often brought in to do.

myCWT

  • A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Skyscanner
  • An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Skyscanner
  • A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Skyscanner
  • A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Skyscanner

Skyscanner

  • A traveller wanting to compare flight prices across many airlines and agents quickly before deciding where to booknot myCWT
  • Someone with flexible travel dates wanting to browse the cheapest dates or destinations without a fixed itinerarynot myCWT
  • A traveller wanting hotel or car hire price comparison across multiple sites in one searchnot myCWT
  • Someone who wants a price alert on a specific route to book when the fare drops, before committingnot myCWT

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

myCWT

  • Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
  • CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
  • Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
  • The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.

Skyscanner

  • Because Skyscanner is not the merchant of record for most bookings, customer service, cancellations and fare accuracy responsibility sit with whichever partner site the traveller is referred to, not with Skyscanner itself.
  • Prices shown in comparison results can occasionally be inaccurate or unavailable by the time the traveller reaches the partner site, since prices are pulled from partner feeds that update on their own schedule.
  • Booking through a smaller, unfamiliar third-party travel agent surfaced in comparison results carries more risk around customer service quality and fare rules than booking directly with an airline or a well-known agency.
  • The referral fee business model can create an incentive to surface partners paying higher commission prominently, and Skyscanner does not publish which listed results are influenced by commission versus pure price ranking.
  • The newer direct booking option covers only some flights, so most bookings still route the traveller through a third-party partner site, meaning the core experience remains a redirect rather than a self-contained transaction.

Pricing, plan by plan

myCWT

On request
  • myCWT within a CWT travel programme$undefined/year
    • Priced as transaction fees per booking, not per user
    • Online booking fee is materially lower than an agent touched booking fee
    • After hours, offline and complex ticketing surcharges are common

Skyscanner

Free
  • SkyscannerFree
    • Free to search and compare for travellers, no subscription or comparison fee charged
    • Revenue comes from referral or affiliate fees paid by airlines, agents and hotel sites on completed bookings
    • Skyscanner does not hold the payment or booking relationship for most results, the partner site does

Which should you pick?

Choose myCWT if

  • You need online booking tool.
  • You work on Web, iOS, Android.
  • You also want mobile itinerary and check in.
myCWT review

Choose Skyscanner if

  • You need flight price comparison.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want flexible date and destination search.
Skyscanner review

Questions people ask

Is myCWT or Skyscanner better?
Neither clearly leads. myCWT starts at On request and Skyscanner at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, myCWT or Skyscanner?
Skyscanner has a free tier; the other does not. Paid plans start at On request for myCWT and Free for Skyscanner.
Does myCWT or Skyscanner run on more platforms?
myCWT runs on Web, iOS, Android. Skyscanner runs on iOS, Android, Web.
Can I use Skyscanner for free?
Yes. Skyscanner has a free tier, so you can try it without paying. myCWT starts at On request.
What is myCWT best used for?
myCWT is most often used for a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements, an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors, a company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the fact, a business standardising traveller tracking and incident messaging for security and insurance obligations. Of those, a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements and an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors are not what Skyscanner is typically brought in for.
What can myCWT do that Skyscanner cannot?
myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking. Skyscanner covers Flight price comparison, Flexible date and destination search, Hotel and car hire comparison, Price alerts.

Answered from the vendors’ own pages

myCWT: Can I buy myCWT without using CWT as my travel agency?

No. It is delivered as part of a CWT managed travel contract and is not licensed separately.

Skyscanner: Does Skyscanner sell the ticket or hotel room?

For most results, no. It compares prices and refers the traveller to the airline, agent or hotel site to complete the actual booking and payment; it has recently added direct booking for some flights only.

myCWT: What actually drives the cost?

Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.

Skyscanner: How does Skyscanner make money if it is free to use?

It earns referral or affiliate fees from airlines, travel agents and hotel booking sites when a comparison click leads to a completed booking on their site.

myCWT: Does the Amex GBT acquisition affect the platform?

It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.

Skyscanner: Is Skyscanner the same kind of company as Booking.com or Expedia?

No. Those are merchants of record that process payment and hold the booking directly, earning commission or package margin. Skyscanner is a metasearch comparison layer that mostly refers travellers elsewhere to book.

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