Travel · head to head
FareHarbor vs myCWT
FareHarbor
Travel
Booking and reservation software for tour and activity operators with no subscription fee
- From
- On request
- Rated
- -
myCWT
Travel
Corporate travel booking and traveller care platform from CWT
- From
- On request
- Rated
- -
The short version
- Each has a real cost: FareHarbor the roughly 6% booking fee is added to the price your customer sees, so your headline price appears higher than a competitor absorbing their software cost, which is a direct disadvantage when guests price-compare.; myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
- They diverge on capability: FareHarbor covers Availability and capacity, myCWT covers Online booking tool.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which FareHarbor and myCWT actually diverge.
| Attribute | FareHarbor | myCWT |
|---|---|---|
| Pricing model | Per booking fee added at checkout | quote |
Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in FareHarbor
- Availability and capacity
- Customer checkout
- Digital waivers
- Manifests and dispatch
- OTA distribution
- Gift cards and point of sale
Only in myCWT
- Online booking tool
- Mobile itinerary and check in
- Hotel programme content
- Duty of care tracking
- Approval workflows
- Unused ticket management
- Reporting and analytics
- Expense handoff
What people use each for
The jobs each tool is most often brought in to do.
FareHarbor
- A kayak tour operator with strong seasonality that cannot justify a fixed monthly software fee through the winternot myCWT
- An attraction wanting waivers, manifests and OTA distribution in one system without an upfront licencenot myCWT
- A new operator launching with no capital who needs professional checkout from day onenot myCWT
- A multi-activity business needing guide and equipment assignment across overlapping departuresnot myCWT
myCWT
- A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot FareHarbor
- An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot FareHarbor
- A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot FareHarbor
- A business standardising traveller tracking and incident messaging for security and insurance obligationsnot FareHarbor
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
FareHarbor
- The roughly 6% booking fee is added to the price your customer sees, so your headline price appears higher than a competitor absorbing their software cost, which is a direct disadvantage when guests price-compare.
- With card processing on top, the effective cost is commonly 9 to 11% of booking value, so a high-volume operator pays far more over a year than a flat subscription would cost.
- There is no published rate card, so the fee you are quoted depends on the deal you negotiate and you cannot compare terms without going through onboarding.
- FareHarbor is owned by Booking Holdings, so your reservation system, your customer data and your availability sit inside the group that owns the largest OTA competing for your direct bookings.
- Because pricing is transactional, switching away is expensive in effort rather than money and operators tend to stay past the point where a subscription product would be cheaper.
myCWT
- Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
- myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
- CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
- Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
- The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.
Pricing, plan by plan
FareHarbor
On request- FareHarbor$undefined/month
- No monthly subscription and no setup fee
- Booking fee of around 6% added to the customer checkout price
- Card processing charged separately, giving an effective 9 to 11% of booking value
myCWT
On request- myCWT within a CWT travel programme$undefined/year
- Priced as transaction fees per booking, not per user
- Online booking fee is materially lower than an agent touched booking fee
- After hours, offline and complex ticketing surcharges are common
Which should you pick?
Choose FareHarbor if
- You need availability and capacity.
- You work on Web, iOS, Android.
- You also want customer checkout.
Choose myCWT if
- You need online booking tool.
- You work on Web, iOS, Android.
- You also want mobile itinerary and check in.
Questions people ask
- Is FareHarbor or myCWT better?
- Neither clearly leads. FareHarbor starts at On request and myCWT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, FareHarbor or myCWT?
- FareHarbor starts at On request and myCWT at On request.
- Does FareHarbor or myCWT run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is FareHarbor best used for?
- FareHarbor is most often used for a kayak tour operator with strong seasonality that cannot justify a fixed monthly software fee through the winter, an attraction wanting waivers, manifests and ota distribution in one system without an upfront licence, a new operator launching with no capital who needs professional checkout from day one, a multi-activity business needing guide and equipment assignment across overlapping departures. Of those, a kayak tour operator with strong seasonality that cannot justify a fixed monthly software fee through the winter and an attraction wanting waivers, manifests and ota distribution in one system without an upfront licence are not what myCWT is typically brought in for.
- What can FareHarbor do that myCWT cannot?
- FareHarbor covers Availability and capacity, Customer checkout, Digital waivers, Manifests and dispatch. myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking.
Answered from the vendors’ own pages
FareHarbor: What does FareHarbor cost?
No subscription. Around 6% is added to the customer checkout price, plus card processing, giving roughly 9 to 11% of booking value in total.
myCWT: Can I buy myCWT without using CWT as my travel agency?
No. It is delivered as part of a CWT managed travel contract and is not licensed separately.
FareHarbor: Who pays the booking fee?
By default the customer, shown at checkout. Operators can choose to absorb it into their own price instead.
myCWT: What actually drives the cost?
Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.
FareHarbor: Who owns FareHarbor?
Booking Holdings, the parent of Booking.com, Priceline and Kayak.
myCWT: Does the Amex GBT acquisition affect the platform?
It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.
FareHarbor: At what volume does a subscription tool become cheaper?
Broadly once annual bookings exceed a few hundred thousand in value, at which point 6% dwarfs a fixed monthly plan.
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