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Scheduling · head to head

Amilia SmartRec vs Zenoti

Amilia SmartRec logo

Amilia SmartRec

Scheduling

Registration and activity management for community recreation, with a 1% fee on top of the subscription

From
$99/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amilia SmartRec the 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Amilia SmartRec covers Activity registration, Zenoti covers Appointment booking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Amilia SmartRec and Zenoti actually diverge.

Attributes where Amilia SmartRec and Zenoti differ
AttributeAmilia SmartRecZenoti
Starting price$99/month$200/month
Pricing modelPer month plus 1% of invoiced itemssubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amilia SmartRec

  • Activity registration
  • Family accounts
  • Memberships
  • Facility booking
  • Online store
  • Financial reporting
  • Bilingual interface

Only in Zenoti

  • Appointment booking
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • QuickBooks

Both cover

  • Point of sale

What people use each for

The jobs each tool is most often brought in to do.

Amilia SmartRec

  • A municipal recreation department replacing paper and phone registration for seasonal programmesnot Zenoti
  • A community centre that needs one family account covering several children across different activitiesnot Zenoti
  • A bilingual Canadian organisation required to serve residents in English and Frenchnot Zenoti
  • A sports club running leagues, camps and memberships that currently sit in three separate systemsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Amilia SmartRec
  • Centralising appointment booking, point of sale and inventory across sitesnot Amilia SmartRec
  • Managing memberships, packages and customer marketing for large operatorsnot Amilia SmartRec

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amilia SmartRec

  • The 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.
  • Implementation is charged separately, from $899 on Standard and $2,999 on Advanced, which for a small community organisation is several months of subscription before the system goes live.
  • Parks and facilities management is shallower than a dedicated municipal recreation platform, so departments managing complex field allocation and maintenance schedules will still need another system.
  • Reporting is oriented towards revenue rather than programme utilisation, so recreation managers analysing attendance patterns and capacity end up exporting to spreadsheets.
  • Its strength is in Canada, and US municipalities find fewer local references, fewer integrations with American finance systems and less familiarity with state-specific requirements.

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Amilia SmartRec

$99/month
  • Standard$99/month
    • Activity registration and online store
    • Family accounts
    • 1% fee on each new invoice item
  • Advanced$499/month
    • Memberships, facility booking and point of sale
    • Advanced reporting
    • 1% fee on each new invoice item
  • Custom$undefined/year
    • For YMCAs, JCCs and parks and recreation departments
    • Scoped and quoted individually
    • Fee structure negotiated

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Amilia SmartRec if

  • You need activity registration.
  • You work on Web, iOS, Android.
  • You also want family accounts.
Amilia SmartRec review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want inventory management.
Zenoti review

Questions people ask

Is Amilia SmartRec or Zenoti better?
Neither clearly leads. Amilia SmartRec starts at $99/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amilia SmartRec or Zenoti?
Amilia SmartRec starts at $99/month and Zenoti at $200/month.
Does Amilia SmartRec or Zenoti run on more platforms?
Amilia SmartRec runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
What is Amilia SmartRec best used for?
Amilia SmartRec is most often used for a municipal recreation department replacing paper and phone registration for seasonal programmes, a community centre that needs one family account covering several children across different activities, a bilingual canadian organisation required to serve residents in english and french, a sports club running leagues, camps and memberships that currently sit in three separate systems. Of those, a municipal recreation department replacing paper and phone registration for seasonal programmes and a community centre that needs one family account covering several children across different activities are not what Zenoti is typically brought in for.
What can Amilia SmartRec do that Zenoti cannot?
Amilia SmartRec covers Activity registration, Family accounts, Memberships, Facility booking. Zenoti covers Appointment booking, Inventory management, Marketing automation, Employee management. Both handle Point of sale.

Answered from the vendors’ own pages

Amilia SmartRec: What is the real total cost?

Subscription from $99 or $499 a month, plus roughly 1% on each new invoice item, plus card processing around 2.85% plus $0.30, plus a one-off implementation fee. The percentage fees dominate at any real volume.

Zenoti: Does Zenoti publish standard pricing, or is it custom?

Zenoti offers customizable plans rather than fixed pricing. The cost depends on your footprint and specific business needs, with pricing varying by location.

Source
Amilia SmartRec: Is the 1% negotiable?

On the Custom tier for larger organisations, the fee structure is part of the negotiation. On the published plans it is not.

Zenoti: What communication features are included in Zenoti subscriptions?

Communication costs for voice, SMS, and messaging are included in subscriptions with usage-based billing available for optional base packs.

Source
Amilia SmartRec: Does it work in French?

Yes, throughout. That is a practical requirement for Quebec and many bilingual Canadian public bodies and a genuine reason to choose it there.

Zenoti: What support and training does Zenoti include?

Standard subscriptions include 24/7 global support and access to Zenoti University training. AI Plus plans provide a dedicated Customer Success Manager and priority assistance backed by SLAs.

Source
Amilia SmartRec: Can it replace a municipal recreation system?

For registration and memberships, often yes. For parks asset and facility maintenance management, no.

Zenoti: How long does Zenoti implementation typically take?

Implementation timelines vary by business size and complexity, with most customers up and running in days to weeks. Zenoti provides white-glove migration support for transferring existing customer data.

Source
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