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Amilia SmartRec

Registration and activity management for community recreation, with a 1% fee on top of the subscription

As of 31 August 2026, Amilia SmartRec starts at $99/month. A Montreal-built registration platform for municipalities, community organisations and clubs. Softwr lists it under Scheduling. Amilia SmartRec is made by Amilia, available on Web, iOS, Android.

Overview

What Amilia SmartRec does

Amilia SmartRec handles activity registration, memberships, facility and equipment booking, camp and league registration, point of sale, and account management for community recreation providers. It is strong in Canada, where it works with municipalities and community organisations, and sells into the United States as well. The distinguishing commercial fact is the fee stack. Published plans run from $99 a month for Standard to $499 for Advanced, with a Custom tier for YMCAs, JCCs and parks and recreation departments. On top of that Amilia charges roughly 1% on each new invoice item generated in the system, and separately card processing at around 2.85% plus $0.30 or eCheck at 1% plus $0.50. An organisation processing two million dollars of registrations pays around twenty thousand dollars in the invoice-item fee alone, which is an order of magnitude more than the subscription. Implementation is also charged: from $899 on Standard and $2,999 on Advanced. Buyers are municipal recreation departments, community centres, sports clubs and nonprofit activity providers. It suits organisations that value a modern, public-facing registration experience with a shared family account. The trade-off is that the percentage fee makes it expensive at volume relative to a flat-licence municipal system, and the depth of parks and facilities management is below a dedicated government recreation platform.

What people use it for

  • A municipal recreation department replacing paper and phone registration for seasonal programmes
  • A community centre that needs one family account covering several children across different activities
  • A bilingual Canadian organisation required to serve residents in English and French
  • A sports club running leagues, camps and memberships that currently sit in three separate systems

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Amilia SmartRec.

  • The 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.
  • Implementation is charged separately, from $899 on Standard and $2,999 on Advanced, which for a small community organisation is several months of subscription before the system goes live.
  • Parks and facilities management is shallower than a dedicated municipal recreation platform, so departments managing complex field allocation and maintenance schedules will still need another system.
  • Reporting is oriented towards revenue rather than programme utilisation, so recreation managers analysing attendance patterns and capacity end up exporting to spreadsheets.
  • Its strength is in Canada, and US municipalities find fewer local references, fewer integrations with American finance systems and less familiarity with state-specific requirements.

Cross-shopped

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Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Amilia SmartRec costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

$99 /mo

  • Activity registration and online store
  • Family accounts
  • 1% fee on each new invoice item
  • Implementation from $899
  • Card processing about 2.85% + $0.30

Advanced

$499 /mo

  • Memberships, facility booking and point of sale
  • Advanced reporting
  • 1% fee on each new invoice item
  • Implementation from $2,999

Custom

On request

  • For YMCAs, JCCs and parks and recreation departments
  • Scoped and quoted individually
  • Fee structure negotiated

Capabilities

Features

  • Activity registration

    Sessions, camps, leagues and classes with prerequisites and waitlists

  • Family accounts

    One household account covering multiple participants and payment methods

  • Memberships

    Recurring memberships with entitlements and access rules

  • Facility booking

    Room, field and equipment reservation with availability rules

  • Point of sale

    In-person sales, merchandise and drop-in payments

  • Online store

    Public storefront for programmes and merchandise

  • Financial reporting

    Revenue, refund and accounts receivable reporting

  • Bilingual interface

    English and French throughout, relevant for Canadian public bodies

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What is the real total cost?

Subscription from $99 or $499 a month, plus roughly 1% on each new invoice item, plus card processing around 2.85% plus $0.30, plus a one-off implementation fee. The percentage fees dominate at any real volume.

Is the 1% negotiable?

On the Custom tier for larger organisations, the fee structure is part of the negotiation. On the published plans it is not.

Does it work in French?

Yes, throughout. That is a practical requirement for Quebec and many bilingual Canadian public bodies and a genuine reason to choose it there.

Can it replace a municipal recreation system?

For registration and memberships, often yes. For parks asset and facility maintenance management, no.

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Softwr does not host reviews and shows no star rating for Amilia SmartRec, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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