Softwr

Scheduling · head to head

Picktime vs Zenoti

Picktime logo

Picktime

Scheduling

Appointment, class and resource booking with an unusually capable free tier

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Picktime has a free tier, so it costs nothing to try first.
  • Each has a real cost: Picktime the Pro plan is cheaper per user than Starter because it is sold in a ten user block, so a business with four or five staff pays more per head than a business with ten and has no tier that fits it well.; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Picktime covers Free tier with three staff, Zenoti covers Appointment booking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Picktime and Zenoti actually diverge.

Attributes where Picktime and Zenoti differ
AttributePicktimeZenoti
Starting priceFree$200/month
Pricing modelPer user per monthsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Picktime

  • Free tier with three staff
  • Resource booking
  • Class and course booking
  • SMS reminders
  • Two way calendar sync
  • Payments
  • Multilingual booking pages
  • Booking approval

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Picktime

  • A public library booking study rooms and equipment where there is no budget for scheduling software at allnot Zenoti
  • A two person tutoring business that needs a booking page, reminders and card payment for under ten dollars a monthnot Zenoti
  • A community centre running classes with capacity limits and a waitlist across two venuesnot Zenoti
  • A small salon that wants staff and chair availability booked together rather than assuming every stylist has a stationnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Picktime
  • Centralising appointment booking, point of sale and inventory across sitesnot Picktime
  • Managing memberships, packages and customer marketing for large operatorsnot Picktime

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Picktime

  • The Pro plan is cheaper per user than Starter because it is sold in a ten user block, so a business with four or five staff pays more per head than a business with ten and has no tier that fits it well.
  • SMS is only on paid plans and the free tier is email only, so the no cost option loses the single feature that most reduces no shows.
  • Reporting is limited to basic booking counts and revenue totals, so any business that wants utilisation by resource, staff productivity or cohort retention will be exporting data and analysing it elsewhere.
  • Integrations beyond calendar, payments and Zapier are sparse, with no native connection to mainstream CRM or practice management systems, meaning customer data lives in a second silo that someone reconciles manually.
  • Support is email only with no phone or guaranteed response time, which is acceptable at three dollars a user but a genuine risk if the booking page goes down on a trading day.

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Picktime

Free
  • FreeFree
    • Three staff members
    • Two locations and three resources
    • Unlimited appointments
  • Starter$3/month
    • Per user, billed annually
    • Three staff and two locations
    • SMS notifications and reminders
  • Pro$2.25/month
    • Per user, billed annually, minimum ten users
    • Unlimited locations
    • Customisable emails

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Picktime if

  • You need free tier with three staff.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want resource booking.
Picktime review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Picktime or Zenoti better?
Neither clearly leads. Picktime starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Picktime or Zenoti?
Picktime has a free tier; the other does not. Paid plans start at Free for Picktime and $200/month for Zenoti.
Does Picktime or Zenoti run on more platforms?
Picktime runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
Can I use Picktime for free?
Yes. Picktime has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Picktime best used for?
Picktime is most often used for a public library booking study rooms and equipment where there is no budget for scheduling software at all, a two person tutoring business that needs a booking page, reminders and card payment for under ten dollars a month, a community centre running classes with capacity limits and a waitlist across two venues, a small salon that wants staff and chair availability booked together rather than assuming every stylist has a station. Of those, a public library booking study rooms and equipment where there is no budget for scheduling software at all and a two person tutoring business that needs a booking page, reminders and card payment for under ten dollars a month are not what Zenoti is typically brought in for.
What can Picktime do that Zenoti cannot?
Picktime covers Free tier with three staff, Resource booking, Class and course booking, SMS reminders. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.

Answered from the vendors’ own pages

Picktime: Is the free plan actually usable long term?

Yes. It allows three staff, two locations and unlimited appointments permanently. The main limits are no SMS and PayPal only for payments.

Zenoti: Does Zenoti publish standard pricing, or is it custom?

Zenoti offers customizable plans rather than fixed pricing. The cost depends on your footprint and specific business needs, with pricing varying by location.

Source
Picktime: Can it book rooms and equipment?

Yes. Resources are first class objects and can be booked alongside or independently of staff.

Zenoti: What communication features are included in Zenoti subscriptions?

Communication costs for voice, SMS, and messaging are included in subscriptions with usage-based billing available for optional base packs.

Source
Picktime: Why does Pro cost less per user than Starter?

Pro is priced for a block of ten users. Below that headcount the per user rate on Starter is what you pay.

Zenoti: What support and training does Zenoti include?

Standard subscriptions include 24/7 global support and access to Zenoti University training. AI Plus plans provide a dedicated Customer Success Manager and priority assistance backed by SLAs.

Source
Picktime: Does it take card payments?

Stripe and Square on paid plans; the free plan supports PayPal only.

Zenoti: How long does Zenoti implementation typically take?

Implementation timelines vary by business size and complexity, with most customers up and running in days to weeks. Zenoti provides white-glove migration support for transferring existing customer data.

Source
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