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Scheduling · head to head

Sawyer vs Zenoti

Sawyer logo

Sawyer

Scheduling

Class and camp booking software for children activity businesses, with a marketplace that takes up to 30 percent

From
$189/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Sawyer the Launch plan looks free but forces a marketplace listing at 30 percent commission, so a single high-value camp booking through the marketplace can cost more than a year of the Grow subscription would have.; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Sawyer covers Class and camp registration, Zenoti covers Appointment booking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Sawyer and Zenoti actually diverge.

Attributes where Sawyer and Zenoti differ
AttributeSawyerZenoti
Starting price$189/month$200/month
Pricing modelPer business per month, plus marketplace commissionsubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sawyer

  • Class and camp registration
  • Memberships and class packs
  • Consumer marketplace
  • Auto-billing
  • Waivers and e-signature
  • Multi-location

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Sawyer

  • A new kids activity studio with no mailing list that wants the marketplace to fill its first termsnot Zenoti
  • An established music school moving off spreadsheets that will run Sawyer as software only and never list on the marketplacenot Zenoti
  • A gym selling memberships, class packs and birthday parties that needs all three billed from one systemnot Zenoti
  • A provider running summer camps alongside term-time classes who wants a single parent account for bothnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Sawyer
  • Centralising appointment booking, point of sale and inventory across sitesnot Sawyer
  • Managing memberships, packages and customer marketing for large operatorsnot Sawyer

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sawyer

  • The Launch plan looks free but forces a marketplace listing at 30 percent commission, so a single high-value camp booking through the marketplace can cost more than a year of the Grow subscription would have.
  • Marketplace commission applies to the order value, not the margin, so low-margin providers can lose money on a marketplace booking.
  • Payment processing fees are charged separately by Stripe on top of the subscription and any commission, which the plan comparison does not surface clearly.
  • The step from Grow to Scale doubles the monthly cost for account management and integrations rather than for capability most providers need, making the middle tier the only sensible choice for many.
  • It is built for consumer activity businesses, so providers who invoice schools, councils or corporate clients will find the billing model a poor fit.

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Sawyer

$189/month
  • Launch$undefined/month
    • No monthly subscription fee
    • 3 percent per transaction
    • Marketplace listing required, 30 percent commission on marketplace orders
  • Grow$189/month
    • 189 USD per month billed annually, 219 monthly
    • Marketplace listing optional, 20 percent commission if used
    • Advanced scheduling, waitlists, free trials
  • Scale$379/month
    • 379 USD per month billed annually, 399 monthly
    • Marketplace listing optional, 15 percent commission if used
    • Dedicated account manager and registration launch support
  • Enterprise$undefined/month
    • Custom pricing for large multi-site operators

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Sawyer if

  • You need class and camp registration.
  • You work on Web, iOS, Android.
  • You also want memberships and class packs.
Sawyer review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Sawyer or Zenoti better?
Neither clearly leads. Sawyer starts at $189/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sawyer or Zenoti?
Sawyer starts at $189/month and Zenoti at $200/month.
Does Sawyer or Zenoti run on more platforms?
Sawyer runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
What is Sawyer best used for?
Sawyer is most often used for a new kids activity studio with no mailing list that wants the marketplace to fill its first terms, an established music school moving off spreadsheets that will run sawyer as software only and never list on the marketplace, a gym selling memberships, class packs and birthday parties that needs all three billed from one system, a provider running summer camps alongside term-time classes who wants a single parent account for both. Of those, a new kids activity studio with no mailing list that wants the marketplace to fill its first terms and an established music school moving off spreadsheets that will run sawyer as software only and never list on the marketplace are not what Zenoti is typically brought in for.
What can Sawyer do that Zenoti cannot?
Sawyer covers Class and camp registration, Memberships and class packs, Consumer marketplace, Auto-billing. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.

Answered from the vendors’ own pages

Sawyer: Is the Launch plan really free?

No. It has no monthly fee but charges 3 percent per transaction and requires a marketplace listing that takes 30 percent of marketplace orders.

Zenoti: Does Zenoti publish standard pricing, or is it custom?

Zenoti offers customizable plans rather than fixed pricing. The cost depends on your footprint and specific business needs, with pricing varying by location.

Source
Sawyer: Can I use Sawyer without the marketplace?

Yes, on Grow and Scale the listing is optional. On Launch it is required.

Zenoti: What communication features are included in Zenoti subscriptions?

Communication costs for voice, SMS, and messaging are included in subscriptions with usage-based billing available for optional base packs.

Source
Sawyer: What does the marketplace commission apply to?

The full order value of bookings originating on hisawyer.com, not to bookings from your own website.

Zenoti: What support and training does Zenoti include?

Standard subscriptions include 24/7 global support and access to Zenoti University training. AI Plus plans provide a dedicated Customer Success Manager and priority assistance backed by SLAs.

Source
Sawyer: Is there a contract?

Monthly plans are month to month with 30 days notice; annual billing saves roughly 5 to 14 percent depending on tier.

Zenoti: How long does Zenoti implementation typically take?

Implementation timelines vary by business size and complexity, with most customers up and running in days to weeks. Zenoti provides white-glove migration support for transferring existing customer data.

Source
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