CRM & Sales · head to head
Affinity vs Zenoti

Affinity
CRM & Sales
Relationship intelligence platform for professionals
- From
- $49/month
- Rated
- -
The short version
- Each has a real cost: Affinity built specifically for private capital firms, so it is not a general purpose CRM; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
- They diverge on capability: Affinity covers Contact management, Zenoti covers Appointment booking.
Where they differ
Only the attributes on which Affinity and Zenoti actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Affinity
- Contact management
- Deal tracking
- Intelligence engine
- Relationship mapping
- Integration aggregation
- Gmail
- Outlook
Only in Zenoti
- Appointment booking
- Point of sale
- Inventory management
- Marketing automation
- Employee management
- Membership management
- Gift cards
- Business intelligence
Both cover
- SOC2
- Cloud deployment
What people use each for
The jobs each tool is most often brought in to do.
Affinity
- Deal sourcing and pipeline management for venture capital and private equitynot Zenoti
- Automatic capture of email and meeting activity into relationship recordsnot Zenoti
- Finding warm introductions through existing relationship networksnot Zenoti
- Investor relations and fundraising trackingnot Zenoti
- Portfolio company support and reportingnot Zenoti
Zenoti
- Running multi location spa, salon and medspa chains on one platformnot Affinity
- Centralising appointment booking, point of sale and inventory across sitesnot Affinity
- Managing memberships, packages and customer marketing for large operatorsnot Affinity
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Affinity
- Built specifically for private capital firms, so it is not a general purpose CRM
- Pricing is not published and requires a demo
Zenoti
- Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
- Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
- Communication costs such as messaging are billed on consumption on top of the plan
- Functionality is extended through paid add ons rather than being included in a single plan
Pricing, plan by plan
Affinity
$49/month- Pro$49/month
- Contact management
- Deal tracking
- Intelligence
- Enterprise$undefined/month
- Everything in Pro
- Advanced customization
- Dedicated support
Zenoti
$200/month- Essential$200/month
- Appointment booking
- Client management
- POS
- Professional$350/month
- Everything in Essential
- Marketing automation
- Inventory management
- Enterprise$undefined/month
- Everything in Professional
- Multi-location
- Custom integrations
Which should you pick?
Choose Zenoti if
- You need appointment booking.
- You work on Web, Ios, Android, Api.
- You also want point of sale.
Questions people ask
- Is Affinity or Zenoti better?
- Neither clearly leads. Affinity starts at $49/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Affinity or Zenoti?
- Affinity starts at $49/month and Zenoti at $200/month.
- Does Affinity or Zenoti run on more platforms?
- Affinity runs on Web. Zenoti runs on Web, Ios, Android, Api.
- What is Affinity best used for?
- Affinity is most often used for deal sourcing and pipeline management for venture capital and private equity, automatic capture of email and meeting activity into relationship records, finding warm introductions through existing relationship networks, investor relations and fundraising tracking. Of those, deal sourcing and pipeline management for venture capital and private equity and automatic capture of email and meeting activity into relationship records are not what Zenoti is typically brought in for.
- What can Affinity do that Zenoti cannot?
- Affinity covers Contact management, Deal tracking, Intelligence engine, Relationship mapping. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle SOC2, Cloud deployment.
Related pages
Other head to heads
- Affinity vs Outreach
- Affinity vs Gong
- Affinity vs Seismic
- Affinity vs Pipedrive
- Affinity vs HubSpot
- Affinity vs Salesforce
- Affinity vs Bitrix24
- Affinity vs Capsule
- Affinity vs Clari
- Affinity vs Freshsales
- Affinity vs Streak
- Affinity vs Zoho CRM
- Affinity vs Agile CRM
- Affinity vs Apollo.io
- Affinity vs Capsule CRM
- Affinity vs Clay
- Affinity vs Clearbit
- Affinity vs Cloze
- Affinity vs Calendly
- Affinity vs Cal.com
- Affinity vs Motion
- Affinity vs Acuity Scheduling
- Affinity vs Appointlet
- Affinity vs Appointy
- Affinity vs Setmore
- Affinity vs 10to8
- Affinity vs Booksy
- Affinity vs Boulevard
- Affinity vs Doodle
- Affinity vs Fresha
- Affinity vs GlossGenius
- Affinity vs Schedulicity
- Affinity vs Square Appointments
- Affinity vs When2meet
- Affinity vs Airbnb
- Affinity vs Booker by Mindbody
- Zenoti vs Outreach
- Zenoti vs Gong
- Zenoti vs Seismic
- Zenoti vs Pipedrive
- Zenoti vs HubSpot
- Zenoti vs Salesforce
- Zenoti vs Bitrix24
- Zenoti vs Capsule
- Zenoti vs Clari
- Zenoti vs Freshsales
- Zenoti vs Streak
- Zenoti vs Zoho CRM
- Zenoti vs Agile CRM
- Zenoti vs Apollo.io
- Zenoti vs Capsule CRM
- Zenoti vs Clay
- Zenoti vs Clearbit
- Zenoti vs Cloze
- Zenoti vs Calendly
- Zenoti vs Cal.com
- Zenoti vs Motion
- Zenoti vs Acuity Scheduling
- Zenoti vs Appointlet
- Zenoti vs Appointy
- Zenoti vs Setmore
- Zenoti vs 10to8
- Zenoti vs Booksy
- Zenoti vs Boulevard
- Zenoti vs Doodle
- Zenoti vs Fresha
- Zenoti vs GlossGenius
- Zenoti vs Schedulicity
- Zenoti vs Square Appointments
- Zenoti vs When2meet
- Zenoti vs Airbnb
- Zenoti vs Booker by Mindbody

