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CRM & Sales · head to head

Agile CRM vs Zenoti

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Agile CRM covers Contact management, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Agile CRM and Zenoti actually diverge.

Attributes where Agile CRM and Zenoti differ
AttributeAgile CRMZenoti
Starting priceFree$200/month
Free tierYesNo
PlatformsWebWeb, Ios, Android, Api
CategoryCRM & SalesScheduling & Booking
Founded20092010

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier
  • Slack

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • QuickBooks

Both cover

  • Marketing automation
  • Mailchimp
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Zenoti
  • Marketing automationnot Zenoti
  • Customer servicenot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Agile CRM
  • Centralising appointment booking, point of sale and inventory across sitesnot Agile CRM
  • Managing memberships, packages and customer marketing for large operatorsnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Agile CRM or Zenoti better?
Neither clearly leads. Agile CRM starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Zenoti?
Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and $200/month for Zenoti.
Does Agile CRM or Zenoti run on more platforms?
Agile CRM runs on Web. Zenoti runs on Web, Ios, Android, Api.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Zenoti is typically brought in for.
What can Agile CRM do that Zenoti cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Service desk. Zenoti covers Appointment booking, Point of sale, Inventory management, Employee management. Both handle Marketing automation, Mailchimp, Cloud deployment.
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