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Software · head to head

ActiveCampaign vs Chatwork

ActiveCampaign logo

ActiveCampaign

Software

CRM, marketing automation, and sales platform

From
Free
Rated
-
Full reviewWebsite
Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only ActiveCampaign has a free tier, so it costs nothing to try first.
  • Each has a real cost: ActiveCampaign starter tier capped at 5 automation actions per automation; unlimited actions require Plus tier or higher; Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page

Where they differ

Only the attributes on which ActiveCampaign and Chatwork actually diverge.

Attributes where ActiveCampaign and Chatwork differ
AttributeActiveCampaignChatwork
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsCloud-based SaaSWeb
Founded2003Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ActiveCampaign

  • Contact management
  • Sales pipeline
  • Marketing automation
  • Email marketing
  • Customer service
  • Reporting
  • Automation
  • Zapier

Only in Chatwork

Nothing recorded that ActiveCampaign does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

ActiveCampaign

  • Businesses automating cross-channel campaigns (email, SMS, WhatsApp)not Chatwork
  • Marketing teams needing AI-driven lead scoring and automationnot Chatwork

Chatwork

No use cases recorded yet. See the Chatwork review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ActiveCampaign

  • Starter tier capped at 5 automation actions per automation; unlimited actions require Plus tier or higher
  • Active Intelligence (AI features) limited or excluded in Starter and Plus tiers; Advanced Intelligence only available in Pro and Enterprise
  • SSO and advanced CRM integrations only available in Pro and Enterprise tiers
  • Multiple users scaling limited: Starter allows 1 user, Plus allows 3, Enterprise allows 5 users

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Pricing, plan by plan

ActiveCampaign

Free

No published plan breakdown. See the ActiveCampaign review.

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Which should you pick?

Choose ActiveCampaign if

  • You need contact management.
  • You want to start without paying.
  • You work on Cloud-based SaaS.
  • You also want sales pipeline.
ActiveCampaign review

Choose Chatwork if

Nothing in the data separates Chatwork from ActiveCampaign on the points above - pick on price and on how each one feels to use.

Chatwork review

Questions people ask

Is ActiveCampaign or Chatwork better?
Neither clearly leads. ActiveCampaign starts at Free and Chatwork at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ActiveCampaign or Chatwork?
ActiveCampaign has a free tier; the other does not. Paid plans start at Free for ActiveCampaign and On request for Chatwork.
Does ActiveCampaign or Chatwork run on more platforms?
ActiveCampaign runs on Cloud-based SaaS. Chatwork runs on Web.
Can I use ActiveCampaign for free?
Yes. ActiveCampaign has a free tier, so you can try it without paying. Chatwork starts at On request.
What is ActiveCampaign best used for?
ActiveCampaign is most often used for businesses automating cross-channel campaigns (email, sms, whatsapp), marketing teams needing ai-driven lead scoring and automation. Of those, businesses automating cross-channel campaigns (email, sms, whatsapp) and marketing teams needing ai-driven lead scoring and automation are not what Chatwork is typically brought in for.
What can ActiveCampaign do that Chatwork cannot?
ActiveCampaign covers Contact management, Sales pipeline, Marketing automation, Email marketing.
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