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Software · head to head

Chatwork vs Omnisend

Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Omnisend logo

Omnisend

Software

Email, SMS and push marketing automation for ecommerce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Omnisend free plan caps at 250 contacts and 500 emails per month

Where they differ

Only the attributes on which Chatwork and Omnisend actually diverge.

Attributes where Chatwork and Omnisend differ
AttributeChatworkOmnisend
Pricing modelquoteusage-based

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Omnisend

  • Free plan caps at 250 contacts and 500 emails per month
  • Standard plan is limited to 500 contacts and 6,000 emails per month before an upgrade is required
  • SMS is billed separately starting at $0.007 per message and varies by country and volume
  • Custom pricing only begins above 150,001 contacts, requiring a sales conversation at that scale

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Omnisend

On request

No published plan breakdown. See the Omnisend review.

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Omnisend on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Omnisend if

Nothing in the data separates Omnisend from Chatwork on the points above - pick on price and on how each one feels to use.

Omnisend review

Questions people ask

Is Chatwork or Omnisend better?
Neither clearly leads. Chatwork starts at On request and Omnisend at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Omnisend?
Chatwork starts at On request and Omnisend at On request.
Does Chatwork or Omnisend run on more platforms?
Both run on Web, so platform support will not decide this one for you.
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