Softwr

Communication · head to head

Chatwork vs Rocket.Chat

Chatwork logo

Chatwork

Communication

Group chat for global teams, built to replace email with real-time communication

From
Free
Rated
-
Full reviewWebsite
Rocket.Chat logo

Rocket.Chat

Communication

Deployment flexibility and compliance across regulatory frameworks

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Chatwork has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork free plan limited to 100 users; Rocket.Chat all enterprise plan tiers use custom quote-based pricing
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chatwork and Rocket.Chat actually diverge.

Attributes where Chatwork and Rocket.Chat differ
AttributeChatworkRocket.Chat
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Communication).

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

  • Team communication and collaborationnot Rocket.Chat

Rocket.Chat

  • Deploying HIPAA-compliant messaging for healthcare team communicationnot Chatwork
  • Meeting data sovereignty requirements for government and defense agenciesnot Chatwork
  • Federating secure channels with external partners without shared infrastructurenot Chatwork
  • Maintaining FINRA and MiFID II compliance for financial servicesnot Chatwork
  • Supporting classified network communications in air-gapped environmentsnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • Free plan limited to 100 users
  • Free plan message history limited to last 40 days
  • Standard plan pricing: $7/month annual or $8.40/month monthly

Rocket.Chat

  • All enterprise plan tiers use custom quote-based pricing
  • No published pricing for Commercial, Government, or Defense tiers
  • Starter plan link provided but pricing details not included on pricing page

Pricing, plan by plan

Chatwork

Free
  • FreeFree
    • Secure messaging
    • Unlimited group chats
    • 1:1 video calls
  • Standard$7/month
    • All Free features
    • Unlimited message history
    • Group video calls

Rocket.Chat

On request

No published plan breakdown. See the Rocket.Chat review.

Which should you pick?

Choose Chatwork if

  • You want to start without paying.
Chatwork review

Choose Rocket.Chat if

Nothing in the data separates Rocket.Chat from Chatwork on the points above - pick on price and on how each one feels to use.

Rocket.Chat review

Questions people ask

Is Chatwork or Rocket.Chat better?
Neither clearly leads. Chatwork starts at Free and Rocket.Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Rocket.Chat?
Chatwork has a free tier; the other does not. Paid plans start at Free for Chatwork and On request for Rocket.Chat.
Does Chatwork or Rocket.Chat run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Chatwork for free?
Yes. Chatwork has a free tier, so you can try it without paying. Rocket.Chat starts at On request.
What is Chatwork best used for?
Chatwork is most often used for team communication and collaboration. Of those, team communication and collaboration is not what Rocket.Chat is typically brought in for.

Answered from the vendors’ own pages

Chatwork: How much does Chatwork cost?

Chatwork is free for up to 100 users. The Standard plan costs $7 per month with annual subscription or $8.40 per month with monthly subscription for unlimited users.

Source
Rocket.Chat: How much does Rocket.Chat cost?

Rocket.Chat does not publish pricing. Commercial, Government, and Defense plans require contacting sales for custom quotes. A Starter plan is available for technical evaluation and small businesses but pricing is not shown.

Source
Chatwork: What is the limit on the Chatwork free plan?

The free plan supports up to 100 users and limits message history to the last 40 days. It includes secure messaging, unlimited group chats, 1:1 video calls, 10GB storage per organization, and task management.

Source
Rocket.Chat: What is the pricing model for Rocket.Chat?

Enterprise plans use a custom quote model. Pricing is determined based on deployment type, regulatory requirements, and specific organizational needs.

Source
Chatwork: What does the Chatwork Standard plan add?

The Standard plan ($7-8.40/month) adds unlimited message history, group video calls, 10GB storage per user instead of per organization, advanced search, dedicated support, user management controls, and CSV contact import.

Source
Rocket.Chat: Is there a free plan available?

A Starter plan is mentioned for technical evaluation and small businesses, but no pricing or feature details are published on the pricing page.

Source
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