Softwr

Communication · head to head

Chatwork vs TeamViewer

Chatwork logo

Chatwork

Communication

Group chat for global teams, built to replace email with real-time communication

From
Free
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Communication

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Chatwork has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork free plan limited to 100 users; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chatwork and TeamViewer actually diverge.

Attributes where Chatwork and TeamViewer differ
AttributeChatworkTeamViewer
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Communication).

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

  • Team communication and collaborationnot TeamViewer

TeamViewer

  • Providing remote technical support without physical presencenot Chatwork
  • Monitoring real-time endpoint data across distributed workforcesnot Chatwork
  • Guiding warehouse operations with vision-guided smart glassesnot Chatwork
  • Automating remediation to prevent recurring problemsnot Chatwork
  • Achieving 99.99% picking accuracy with AR logisticsnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • Free plan limited to 100 users
  • Free plan message history limited to last 40 days
  • Standard plan pricing: $7/month annual or $8.40/month monthly

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

Chatwork

Free
  • FreeFree
    • Secure messaging
    • Unlimited group chats
    • 1:1 video calls
  • Standard$7/month
    • All Free features
    • Unlimited message history
    • Group video calls

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose Chatwork if

  • You want to start without paying.
Chatwork review

Choose TeamViewer if

Nothing in the data separates TeamViewer from Chatwork on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is Chatwork or TeamViewer better?
Neither clearly leads. Chatwork starts at Free and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or TeamViewer?
Chatwork has a free tier; the other does not. Paid plans start at Free for Chatwork and On request for TeamViewer.
Does Chatwork or TeamViewer run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Chatwork for free?
Yes. Chatwork has a free tier, so you can try it without paying. TeamViewer starts at On request.
What is Chatwork best used for?
Chatwork is most often used for team communication and collaboration. Of those, team communication and collaboration is not what TeamViewer is typically brought in for.

Answered from the vendors’ own pages

Chatwork: How much does Chatwork cost?

Chatwork is free for up to 100 users. The Standard plan costs $7 per month with annual subscription or $8.40 per month with monthly subscription for unlimited users.

Source
TeamViewer: How is TeamViewer priced?

TeamViewer uses an annual subscription model with payment via Visa, Mastercard, American Express, JCB, PayPal, or bank transfers. Pricing depends on your license tier (Single Users, Teams, Enterprise, or ONE Platform), but specific rates are not published. Contact sales for a quote.

Source
Chatwork: What is the limit on the Chatwork free plan?

The free plan supports up to 100 users and limits message history to the last 40 days. It includes secure messaging, unlimited group chats, 1:1 video calls, 10GB storage per organization, and task management.

Source
TeamViewer: Does TeamViewer offer any add-ons?

Yes, TeamViewer offers add-ons including Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, and Mobile Device Management. Add-on pricing is based on endpoints, users, or storage with volume discounts available. All add-ons include 30-day free trials.

Source
Chatwork: What does the Chatwork Standard plan add?

The Standard plan ($7-8.40/month) adds unlimited message history, group video calls, 10GB storage per user instead of per organization, advanced search, dedicated support, user management controls, and CSV contact import.

Source
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