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Software · head to head

Chatwork vs Twist

Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Twist logo

Twist

Software

Distraction-free team communication

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Twist has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade

Where they differ

Only the attributes on which Chatwork and Twist actually diverge.

Attributes where Chatwork and Twist differ
AttributeChatworkTwist
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Windows, Macos, Ios, Android
FoundedUnknown2014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Twist does not also cover.

Only in Twist

  • Topic-based chat
  • Threading
  • File attachments
  • Search
  • Notifications control
  • Integrations
  • Mobile apps
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Twist

  • Asynchronous threaded team communication for distributed teamsnot Chatwork
  • Keeping decisions in searchable threads rather than a real time chat streamnot Chatwork
  • Coordinating across time zones without expecting immediate repliesnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Twist

  • The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • The free plan caps integrations at 5 and file storage at 5 GB
  • Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
  • Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Twist

Free
  • FreeFree
    • Unlimited topics
    • Message history
    • File sharing
  • Pro$5/month
    • Everything in Free
    • Advanced search
    • API access

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Twist on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Twist if

  • You need topic-based chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want threading.
Twist review

Questions people ask

Is Chatwork or Twist better?
Neither clearly leads. Chatwork starts at On request and Twist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Twist?
Twist has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Twist.
Does Chatwork or Twist run on more platforms?
Chatwork runs on Web. Twist runs on Web, Windows, Macos, Ios, Android.
Can I use Twist for free?
Yes. Twist has a free tier, so you can try it without paying. Chatwork starts at On request.
What can Chatwork do that Twist cannot?
Twist covers Topic-based chat, Threading, File attachments, Search.
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Related pages

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