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Software · head to head

ActiveCampaign vs Mattermost

ActiveCampaign logo

ActiveCampaign

Software

CRM, marketing automation, and sales platform

From
Free
Rated
-
Mattermost logo

Mattermost

Software

Channel-centric collaboration for secure workflows

From
On request
Rated
-

The short version

  • Only ActiveCampaign has a free tier, so it costs nothing to try first.
  • Each has a real cost: ActiveCampaign starter tier capped at 5 automation actions per automation; unlimited actions require Plus tier or higher; Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales

Where they differ

Only the attributes on which ActiveCampaign and Mattermost actually diverge.

Attributes where ActiveCampaign and Mattermost differ
AttributeActiveCampaignMattermost
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsCloud-based SaaSWeb
Founded2003Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ActiveCampaign

  • Contact management
  • Sales pipeline
  • Marketing automation
  • Email marketing
  • Customer service
  • Reporting
  • Automation
  • Zapier

Only in Mattermost

Nothing recorded that ActiveCampaign does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

ActiveCampaign

  • Businesses automating cross-channel campaigns (email, SMS, WhatsApp)not Mattermost
  • Marketing teams needing AI-driven lead scoring and automationnot Mattermost

Mattermost

No use cases recorded yet. See the Mattermost review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ActiveCampaign

  • Starter tier capped at 5 automation actions per automation; unlimited actions require Plus tier or higher
  • Active Intelligence (AI features) limited or excluded in Starter and Plus tiers; Advanced Intelligence only available in Pro and Enterprise
  • SSO and advanced CRM integrations only available in Pro and Enterprise tiers
  • Multiple users scaling limited: Starter allows 1 user, Plus allows 3, Enterprise allows 5 users

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Pricing, plan by plan

ActiveCampaign

Free

No published plan breakdown. See the ActiveCampaign review.

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Which should you pick?

Choose ActiveCampaign if

  • You need contact management.
  • You want to start without paying.
  • You work on Cloud-based SaaS.
  • You also want sales pipeline.

Choose Mattermost if

Nothing in the data separates Mattermost from ActiveCampaign on the points above - pick on price and on how each one feels to use.

Questions people ask

Is ActiveCampaign or Mattermost better?
Neither clearly leads. ActiveCampaign starts at Free and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ActiveCampaign or Mattermost?
ActiveCampaign has a free tier; the other does not. Paid plans start at Free for ActiveCampaign and On request for Mattermost.
Does ActiveCampaign or Mattermost run on more platforms?
ActiveCampaign runs on Cloud-based SaaS. Mattermost runs on Web.
Can I use ActiveCampaign for free?
Yes. ActiveCampaign has a free tier, so you can try it without paying. Mattermost starts at On request.
What is ActiveCampaign best used for?
ActiveCampaign is most often used for businesses automating cross-channel campaigns (email, sms, whatsapp), marketing teams needing ai-driven lead scoring and automation. Of those, businesses automating cross-channel campaigns (email, sms, whatsapp) and marketing teams needing ai-driven lead scoring and automation are not what Mattermost is typically brought in for.
What can ActiveCampaign do that Mattermost cannot?
ActiveCampaign covers Contact management, Sales pipeline, Marketing automation, Email marketing.
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