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Chatwork
Group chat for global teams, built to replace email with real-time communication
As of 29 August 2026, Chatwork has a free plan and paid plans start at $7/month. Japanese business chat app for team messaging, video calls and file organization by project, with ISO27001 certification. Softwr lists it under Communication.
Overview
What Chatwork does
Japanese business chat app for team messaging, video calls and file organization by project, with ISO27001 certification.
What people use it for
- Team communication and collaboration
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Chatwork.
- Free plan limited to 100 users
- Free plan message history limited to last 40 days
- Standard plan pricing: $7/month annual or $8.40/month monthly
Cross-shopped
What people choose instead of Chatwork
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- ChatworkvsMicrosoft Teams
Microsoft Teams: Meet, chat, call, and collaborate in just one place
- ChatworkvsLoom
Loom: Record instantly, share anywhere
- ChatworkvsRingCentral Video
RingCentral Video: Connected cloud communications
Pricing
What Chatwork costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Free
Free
- Secure messaging
- Unlimited group chats
- 1:1 video calls
- 10GB storage per organization
- Message history limited to last 40 days
- Task management
Standard
$7 /mo
- All Free features
- Unlimited message history
- Group video calls
- 10GB storage per user
- Advanced search
- Dedicated support
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Chatwork cost?
Chatwork is free for up to 100 users. The Standard plan costs $7 per month with annual subscription or $8.40 per month with monthly subscription for unlimited users.
SourceWhat is the limit on the Chatwork free plan?
The free plan supports up to 100 users and limits message history to the last 40 days. It includes secure messaging, unlimited group chats, 1:1 video calls, 10GB storage per organization, and task management.
SourceWhat does the Chatwork Standard plan add?
The Standard plan ($7-8.40/month) adds unlimited message history, group video calls, 10GB storage per user instead of per organization, advanced search, dedicated support, user management controls, and CSV contact import.
SourceKeep looking
Where to go from Chatwork
- Chatwork alternativesEvery product people weigh against it
- Chatwork pricingPlans, floors and what the tiers exclude
- Chatwork badgesWhich rules it meets, and the figure behind each
- All Communication softwareThe full category
- Best Communication softwareThe shortlist, and how it was cut
Best Communication software for
Compare Chatwork with
- Microsoft Teams
- LINE WORKS
- Zoom
- Loom
- RingCentral Video
- Chanty
- Naver Works
- Line
- Courier
- Messenger
- Novu
- Flock
- Telegram
- Viber
- Webex by Cisco
- Disciple
- Chanty
- Novu
Other Communication software
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Free plan8 researched notesMeta's standalone messaging app for Facebook, with end to end encryption on by default since 2023
Free plan9 researched notesOpen-source notification infrastructure for multi-channel messaging
Free, then $30/mo8 researched notesPure instant messaging — simple, fast, secure, and synced across all your devices
Free, then $4.99/mo12 researched notesMessaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten
Free plan11 researched notesWhite-label community apps published under your own brand on iOS, Android and web
From £599/mo12 researched notesOpen-source notification infrastructure for multi-channel messaging
Free, then $30/mo8 researched notes
Softwr does not host reviews and shows no star rating for Chatwork, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Chatwork
Chatwork alternatives
What people switch to, and what they give up
Chatwork pricing
Every tier, and where the cost actually lands
Compare Chatwork
Put it head to head with anything we hold
Chatwork badge
Its rating, and an embed for your own site
Best Communication software alternatives
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Free to download, transaction fees on paymentsMessaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten
Free to download, paid business messaging and out calls to landlines and mobilesMeta's standalone messaging app for Facebook, with end to end encryption on by default since 2023
Free, funded by Meta's advertising businessMessaging app that dominates Japan, Taiwan and Thailand, now run by LY Corporation under joint SoftBank and Naver ownership
Free to download, paid stickers and business messaging tiers
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Conversational messaging and CPaaS with a flat platform fee stacked on top of Meta per-message rates
Per message sent
Korean business messaging built on the KakaoTalk interface for domestic enterprise teams
Per user per monthWhite-label community apps published under your own brand on iOS, Android and web
Per month, flat fee with no transaction charge