Softwr

Communication · head to head

Chatwork vs Quo

Chatwork logo

Chatwork

Communication

Group chat for global teams, built to replace email with real-time communication

From
Free
Rated
-
Full reviewWebsite
Quo logo

Quo

Communication

Formerly OpenPhone

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Only Chatwork has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork free plan limited to 100 users; Quo unlimited calling to US and Canadian numbers is subject to a Fair Usage Policy rather than being truly unlimited
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chatwork and Quo actually diverge.

Attributes where Chatwork and Quo differ
AttributeChatworkQuo
Starting priceFree$15/month
Pricing modelfreemiumsubscription
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Communication).

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

  • Team communication and collaborationnot Quo

Quo

  • Maintaining separate business phone numbers from personal devicesnot Chatwork
  • Coordinating team communication through shared phone numbersnot Chatwork
  • Answering calls 24/7 with AI voice agents and summariesnot Chatwork
  • Recording and transcribing calls for sales and customer servicenot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • Free plan limited to 100 users
  • Free plan message history limited to last 40 days
  • Standard plan pricing: $7/month annual or $8.40/month monthly

Quo

  • Unlimited calling to US and Canadian numbers is subject to a Fair Usage Policy rather than being truly unlimited
  • Starter tier's $15/user annual rate requires prepaying annually; monthly billing costs $19/user, about 27% more
  • The Sona AI agent automation credits are capped at 1,000 free per plan before additional usage is billed

Pricing, plan by plan

Chatwork

Free
  • FreeFree
    • Secure messaging
    • Unlimited group chats
    • 1:1 video calls
  • Standard$7/month
    • All Free features
    • Unlimited message history
    • Group video calls

Quo

$15/month
  • Starter$19/month
    • One phone number per user
    • Unlimited US & Canadian calling/messaging
    • Voicemail transcripts
  • Business$33/month
    • Everything in Starter plus:
    • AI call summaries and transcripts
    • Group calling and call transfers
  • Scale$47/month
    • Everything in Business plus:
    • AI call tags
    • Dedicated onboarding support

Which should you pick?

Choose Chatwork if

  • You want to start without paying.
Chatwork review

Choose Quo if

Nothing in the data separates Quo from Chatwork on the points above - pick on price and on how each one feels to use.

Quo review

Questions people ask

Is Chatwork or Quo better?
Neither clearly leads. Chatwork starts at Free and Quo at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Quo?
Chatwork has a free tier; the other does not. Paid plans start at Free for Chatwork and $15/month for Quo.
Does Chatwork or Quo run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Chatwork for free?
Yes. Chatwork has a free tier, so you can try it without paying. Quo starts at $15/month.
What is Chatwork best used for?
Chatwork is most often used for team communication and collaboration. Of those, team communication and collaboration is not what Quo is typically brought in for.

Answered from the vendors’ own pages

Chatwork: How much does Chatwork cost?

Chatwork is free for up to 100 users. The Standard plan costs $7 per month with annual subscription or $8.40 per month with monthly subscription for unlimited users.

Source
Quo: How much does Quo cost?

Quo pricing starts at $19/user/month for Starter, $33/user/month for Business, and $47/user/month for Scale. Annual billing provides discounts: $15, $23, and $35 per user/month respectively.

Source
Chatwork: What is the limit on the Chatwork free plan?

The free plan supports up to 100 users and limits message history to the last 40 days. It includes secure messaging, unlimited group chats, 1:1 video calls, 10GB storage per organization, and task management.

Source
Quo: Does Quo offer a free trial?

Yes, Quo offers a 7-day risk-free trial with full access to all features. The trial is cancellable anytime without requiring a credit card.

Source
Chatwork: What does the Chatwork Standard plan add?

The Standard plan ($7-8.40/month) adds unlimited message history, group video calls, 10GB storage per user instead of per organization, advanced search, dedicated support, user management controls, and CSV contact import.

Source
Quo: What is included in the Sona AI agent?

All Quo plans include Sona AI agent with 1,000 free automation credits per month (approximately 10 calls). Add-on Sona AI credits range from $0-$199/month for 1,000-60,000 credits, with overage rates of $0.45-$1.00 per call.

Source
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