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Communication & Collaboration · head to head

Chatwork vs Mattermost

Chatwork logo

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Mattermost logo

Mattermost

Communication & Collaboration

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales

Where they differ

Only the attributes on which Chatwork and Mattermost actually diverge.

Attributes where Chatwork and Mattermost differ
AttributeChatworkMattermost

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated), category (Communication & Collaboration).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Mattermost on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Mattermost if

Nothing in the data separates Mattermost from Chatwork on the points above - pick on price and on how each one feels to use.

Mattermost review

Questions people ask

Is Chatwork or Mattermost better?
Neither clearly leads. Chatwork starts at On request and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Mattermost?
Chatwork starts at On request and Mattermost at On request.
Does Chatwork or Mattermost run on more platforms?
Both run on Web, so platform support will not decide this one for you.
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Related pages

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