Softwr

Communication · head to head

Chatwork vs Courier

Chatwork logo

Chatwork

Communication

Group chat for global teams, built to replace email with real-time communication

From
Free
Rated
-
Full reviewWebsite
Courier logo

Courier

Communication

Notification infrastructure API for sending messages across channels

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwork free plan limited to 100 users; Courier enterprise-only features like RBAC and EU data residency require a custom sales conversation rather than a published plan.
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chatwork and Courier actually diverge.

Attributes where Chatwork and Courier differ
AttributeChatworkCourier
Pricing modelfreemiumusage-based
PlatformsWebweb, api

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Courier does not also cover.

Only in Courier

  • Multi-channel sending
  • Journeys and broadcasts
  • Digest and batching
  • AI translations
  • MCP server and CLI
  • Role-based access control

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

  • Team communication and collaborationnot Courier

Courier

  • Sending notifications across email, SMS, and push from one APInot Chatwork
  • Building automated notification journeysnot Chatwork
  • Digesting multiple alerts into a single messagenot Chatwork
  • Localizing notification content with AI translationnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • Free plan limited to 100 users
  • Free plan message history limited to last 40 days
  • Standard plan pricing: $7/month annual or $8.40/month monthly

Courier

  • Enterprise-only features like RBAC and EU data residency require a custom sales conversation rather than a published plan.
  • Pay-as-you-go per-send pricing on Business can become costly at very high volume compared to flat committed pricing elsewhere.
  • The free Developer tier is capped at 10,000 sends per month, which is limiting for growing production apps.

Pricing, plan by plan

Chatwork

Free
  • FreeFree
    • Secure messaging
    • Unlimited group chats
    • 1:1 video calls
  • Standard$7/month
    • All Free features
    • Unlimited message history
    • Group video calls

Courier

Free
  • DeveloperFree
    • 10,000 sends/month
    • Journeys and broadcasts
    • MCP server, CLI, and SDKs
  • Business$undefined/month
    • $0.005 per send pay-as-you-go
    • AI translations
    • AI agent node
  • Enterprise$undefined/month
    • Volume discounts
    • Dedicated Slack channel
    • Role-based access control

Which should you pick?

Choose Chatwork if

  • You want to start without paying.
Chatwork review

Choose Courier if

  • You need multi-channel sending.
  • You want to start without paying.
  • You work on web, api.
  • You also want journeys and broadcasts.
Courier review

Questions people ask

Is Chatwork or Courier better?
Neither clearly leads. Chatwork starts at Free and Courier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Courier?
Chatwork starts at Free and Courier at Free.
Does Chatwork or Courier run on more platforms?
Chatwork runs on Web. Courier runs on web, api.
Can I use Chatwork for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatwork best used for?
Chatwork is most often used for team communication and collaboration. Of those, team communication and collaboration is not what Courier is typically brought in for.
What can Chatwork do that Courier cannot?
Courier covers Multi-channel sending, Journeys and broadcasts, Digest and batching, AI translations.

Answered from the vendors’ own pages

Chatwork: How much does Chatwork cost?

Chatwork is free for up to 100 users. The Standard plan costs $7 per month with annual subscription or $8.40 per month with monthly subscription for unlimited users.

Source
Courier: What does Courier cost?

Courier has three plans: Developer is free for 10,000 sends per month, Business is pay-as-you-go at $0.005 per send, and Enterprise is custom-priced with volume discounts.

Source
Chatwork: What is the limit on the Chatwork free plan?

The free plan supports up to 100 users and limits message history to the last 40 days. It includes secure messaging, unlimited group chats, 1:1 video calls, 10GB storage per organization, and task management.

Source
Courier: Is there a free plan, and what are its limits?

Yes, the Developer plan is free and includes 10,000 notification sends per month along with journeys, broadcasts, the MCP server, CLI, SDKs, and email support.

Source
Chatwork: What does the Chatwork Standard plan add?

The Standard plan ($7-8.40/month) adds unlimited message history, group video calls, 10GB storage per user instead of per organization, advanced search, dedicated support, user management controls, and CSV contact import.

Source
Courier: How is usage metered?

Courier bills based on the number of notifications sent, not on team size or number of channels used, with Business plan sends charged at $0.005 each.

Source
Share

Related pages

More on Chatwork

More on Courier

Keep looking

Other head to heads