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Chatwork vs SendGrid

Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
S

SendGrid

Software

Email at scale, proven deliverability, and so much more

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SendGrid has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; SendGrid free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan

Where they differ

Only the attributes on which Chatwork and SendGrid actually diverge.

Attributes where Chatwork and SendGrid differ
AttributeChatworkSendGrid
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

SendGrid

  • Free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan
  • Dedicated IP addresses are only included from the Pro plan at $89.95 per month; Essentials at $19.95 per month lacks a dedicated IP, per Twilio's own pricing page

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

SendGrid

Free

No published plan breakdown. See the SendGrid review.

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from SendGrid on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose SendGrid if

  • You want to start without paying.
SendGrid review

Questions people ask

Is Chatwork or SendGrid better?
Neither clearly leads. Chatwork starts at On request and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or SendGrid?
SendGrid has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for SendGrid.
Does Chatwork or SendGrid run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SendGrid for free?
Yes. SendGrid has a free tier, so you can try it without paying. Chatwork starts at On request.
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