Is Chatwork or GetResponse better?

Neither clearly leads. Chatwork starts at On request and GetResponse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Chatwork or GetResponse?

Chatwork starts at On request and GetResponse at On request.

Does Chatwork or GetResponse run on more platforms?

Both run on Web, so platform support will not decide this one for you.

Communication & Collaboration · head to head

Chatwork vs GetResponse

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From: On request
Rated: -

Full review Website

GetResponse

Email Marketing

All-in-one email marketing, automation and landing pages

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; GetResponse starter, Marketer and Creator plans are all capped at 1,000 contacts regardless of the $19, $59 or $69 monthly price

Where they differ

Only the attributes on which Chatwork and GetResponse actually diverge.

Attributes where Chatwork and GetResponse differ
Attribute	Chatwork	GetResponse
Pricing model	quote	subscription
Category	Communication & Collaboration	Email Marketing

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

GetResponse

Starter, Marketer and Creator plans are all capped at 1,000 contacts regardless of the $19, $59 or $69 monthly price
Starter plan limits AI tool usage to 3 uses and includes only 1 custom automation workflow
SMS marketing and mobile push notifications are reserved for the custom-priced Enterprise tier
The $15.58, $48.38 and $56.58 monthly-equivalent rates require paying annually; standard monthly billing is $19, $59 and $69

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

GetResponse

On request

No published plan breakdown. See the GetResponse review.

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from GetResponse on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose GetResponse if

Nothing in the data separates GetResponse from Chatwork on the points above - pick on price and on how each one feels to use.

GetResponse review

Questions people ask

Is Chatwork or GetResponse better?: Neither clearly leads. Chatwork starts at On request and GetResponse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or GetResponse?: Chatwork starts at On request and GetResponse at On request.
Does Chatwork or GetResponse run on more platforms?: Both run on Web, so platform support will not decide this one for you.

Chatwork vs GetResponse

Chatwork

GetResponse

The short version

Where they differ

Where each one falls short

Chatwork

GetResponse

Pricing, plan by plan

Chatwork

GetResponse

Which should you pick?

Choose Chatwork if

Choose GetResponse if

Questions people ask

Related pages

More on Chatwork

More on GetResponse

Keep looking

Other head to heads