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Customer Support · head to head

8x8 Contact Center vs Seamless.AI

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Free plan
No
Full reviewWebsite
Seamless.AI logo

Seamless.AI

CRM

Sales lead search engine for finding contact and company data

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Seamless.AI has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Seamless.AI pro and Enterprise pricing is not published and requires contacting sales.
  • They diverge on capability: 8x8 Contact Center covers Voice, Seamless.AI covers Contact search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 Contact Center and Seamless.AI actually diverge.

Attributes where 8x8 Contact Center and Seamless.AI differ
Attribute8x8 Contact CenterSeamless.AI
Starting price$85/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, Ios, Androidweb, api
CategoryCustomer SupportCRM
Founded1987Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Seamless.AI

  • Contact search
  • Real-time search engine
  • Job change alerts
  • Buyer intent data
  • CRM and API integrations
  • Enterprise security

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Seamless.AI
  • Contact centernot Seamless.AI
  • Remote worknot Seamless.AI
  • Customer supportnot Seamless.AI

Seamless.AI

  • B2B sales teams building prospecting listsnot 8x8 Contact Center
  • Finding verified emails and phone numbers for outreachnot 8x8 Contact Center
  • Tracking job changes among target contactsnot 8x8 Contact Center
  • Identifying accounts showing buyer intentnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Seamless.AI

  • Pro and Enterprise pricing is not published and requires contacting sales.
  • Free plan is limited to just 50 credits and a single user.
  • Data accuracy for contact details can vary and requires verification before outreach.
  • Credit-based usage model means heavy prospecting can exhaust allotments quickly.

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Seamless.AI

Free
  • FreeFree
    • 1 user
    • 50 credits
    • Email and cell phone search
  • Pro$undefined/mo
    • Per-user pricing
    • Unlimited exports
    • Annual credit packages
  • Enterprise$undefined/mo
    • Unlimited users
    • Custom credit allotments
    • Dedicated success manager

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Seamless.AI if

  • You need contact search.
  • You want to start without paying.
  • You work on web, api.
  • You also want real-time search engine.
Seamless.AI review

Questions people ask

Is 8x8 Contact Center or Seamless.AI better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Seamless.AI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Seamless.AI?
Seamless.AI has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Seamless.AI.
Does 8x8 Contact Center or Seamless.AI run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Seamless.AI runs on web, api.
Can I use Seamless.AI for free?
Yes. Seamless.AI has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Seamless.AI is typically brought in for.
What can 8x8 Contact Center do that Seamless.AI cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Seamless.AI covers Contact search, Real-time search engine, Job change alerts, Buyer intent data.

Answered from the vendors’ own pages

Seamless.AI: Is there a free plan, and what are its limits?

Yes, the Free plan includes 1 user and 50 credits, with access to email and cell phone search, real-time search, and API access.

Source
Seamless.AI: How is usage metered on Seamless.AI?

Seamless.AI uses a credit system where credits are consumed to research contact details; paid Pro plans start with larger annual credit packages than the Free plan.

Source
Seamless.AI: Does Seamless.AI have an API?

Yes, API access is included even on the Free plan, alongside export and integration capabilities on paid plans.

Source
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