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Customer Support · head to head

LiveAgent vs Seamless.AI

LiveAgent logo

LiveAgent

Customer Support

All-in-one help desk software

From
Free
Free plan
Yes
Full reviewWebsite
Seamless.AI logo

Seamless.AI

CRM

Sales lead search engine for finding contact and company data

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: LiveAgent social and messaging channels are separately priced add ons rather than plan features, at $19 to $39 a month each on top of the seat price; Seamless.AI pro and Enterprise pricing is not published and requires contacting sales.
  • They diverge on capability: LiveAgent covers Ticketing system, Seamless.AI covers Contact search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which LiveAgent and Seamless.AI actually diverge.

Attributes where LiveAgent and Seamless.AI differ
AttributeLiveAgentSeamless.AI
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, Androidweb, api
CategoryCustomer SupportCRM
Founded2004Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LiveAgent

  • Ticketing system
  • Live chat
  • Call center
  • Social media
  • Knowledge base
  • Customer portal
  • WordPress
  • Shopify

Only in Seamless.AI

  • Contact search
  • Real-time search engine
  • Job change alerts
  • Buyer intent data
  • CRM and API integrations
  • Enterprise security

What people use each for

The jobs each tool is most often brought in to do.

LiveAgent

  • Multichannel help desk covering email, chat, calls and social messagesnot Seamless.AI
  • Ticketing and shared inbox for customer support teamsnot Seamless.AI

Seamless.AI

  • B2B sales teams building prospecting listsnot LiveAgent
  • Finding verified emails and phone numbers for outreachnot LiveAgent
  • Tracking job changes among target contactsnot LiveAgent
  • Identifying accounts showing buyer intentnot LiveAgent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LiveAgent

  • Social and messaging channels are separately priced add ons rather than plan features, at $19 to $39 a month each on top of the seat price
  • The entry plan is limited to 3 email accounts, 2 live chat buttons and 3 contact forms
  • WhatsApp numbers are rationed by plan, at 5 on Large Business and 20 on Enterprise
  • The advertised prices require annual billing, and monthly billing raises the entry plan from $10 to $13 per agent
  • Every published price is a discounted rate against a higher regular price

Seamless.AI

  • Pro and Enterprise pricing is not published and requires contacting sales.
  • Free plan is limited to just 50 credits and a single user.
  • Data accuracy for contact details can vary and requires verification before outreach.
  • Credit-based usage model means heavy prospecting can exhaust allotments quickly.

Pricing, plan by plan

LiveAgent

Free
  • Small Business$10/month
    • Ticketing
    • Live chat
    • Knowledge base
  • Medium Business$19/month
    • Everything in Small
    • Call center
    • IVR
  • Large Business$33/month
    • Everything in Medium
    • Social channels (Facebook, Instagram, X, WhatsApp, Telegram, Viber)
  • Enterprise$46/month
    • Everything in Large
    • Dedicated account manager
    • Priority support

Seamless.AI

Free
  • FreeFree
    • 1 user
    • 50 credits
    • Email and cell phone search
  • Pro$undefined/mo
    • Per-user pricing
    • Unlimited exports
    • Annual credit packages
  • Enterprise$undefined/mo
    • Unlimited users
    • Custom credit allotments
    • Dedicated success manager

Which should you pick?

Choose LiveAgent if

  • You need ticketing system.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want live chat.
LiveAgent review

Choose Seamless.AI if

  • You need contact search.
  • You want to start without paying.
  • You work on web, api.
  • You also want real-time search engine.
Seamless.AI review

Questions people ask

Is LiveAgent or Seamless.AI better?
Neither clearly leads. LiveAgent starts at Free and Seamless.AI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LiveAgent or Seamless.AI?
LiveAgent starts at Free and Seamless.AI at Free.
Does LiveAgent or Seamless.AI run on more platforms?
LiveAgent runs on Web, Ios, Android. Seamless.AI runs on web, api.
Can I use LiveAgent for free?
Both have a free tier, so you can try either at no cost before committing.
What is LiveAgent best used for?
LiveAgent is most often used for multichannel help desk covering email, chat, calls and social messages, ticketing and shared inbox for customer support teams. Of those, multichannel help desk covering email, chat, calls and social messages and ticketing and shared inbox for customer support teams are not what Seamless.AI is typically brought in for.
What can LiveAgent do that Seamless.AI cannot?
LiveAgent covers Ticketing system, Live chat, Call center, Social media. Seamless.AI covers Contact search, Real-time search engine, Job change alerts, Buyer intent data.

Answered from the vendors’ own pages

LiveAgent: How much does LiveAgent cost?

LiveAgent charges per agent on annual billing: Small Business at $10/agent/month, Medium at $19/agent/month, Large at $33/agent/month, and Enterprise at $46/agent/month (regular rates are $15, $29, $49, and $69 respectively). Monthly billing costs 30% more.

Source
Seamless.AI: Is there a free plan, and what are its limits?

Yes, the Free plan includes 1 user and 50 credits, with access to email and cell phone search, real-time search, and API access.

Source
LiveAgent: Does LiveAgent offer a free trial?

Yes, LiveAgent provides a 30-day free trial with no credit card required, offering full access to all features including AI agents.

Source
Seamless.AI: How is usage metered on Seamless.AI?

Seamless.AI uses a credit system where credits are consumed to research contact details; paid Pro plans start with larger annual credit packages than the Free plan.

Source
LiveAgent: Are AI agents included in all LiveAgent plans?

Yes, all LiveAgent plans include free AI agents with features like chatbots, answer assistants, human handover, and autoresponders.

Source
Seamless.AI: Does Seamless.AI have an API?

Yes, API access is included even on the Free plan, alongside export and integration capabilities on paid plans.

Source
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