Stayntouch

Cloud property management system for independent hotels

As of 29 August 2026, Stayntouch's pricing is not published; the vendor quotes on request. Mobile-first hotel PMS built around checking guests in away from a desk. Softwr lists it under Travel. Stayntouch is available on Web, iOS, Android.

Visit siteVisit Stayntouch

Overview

What Stayntouch does

Stayntouch is a cloud property management system for hotels, designed around mobility: staff can check guests in from a tablet in the lobby, and guests can check themselves in from their own phone or a kiosk. That is a deliberate bet about where hotels are going. The front desk as a fixed counter is an assumption most hotel software still encodes, and removing it changes both staffing and the arrival experience. The trade is that a mobile-first system asks more of a property's wireless network than a desk-bound one.

What people use it for

Hotels wanting to check guests in away from a fixed desk
Properties reducing lobby queuing at peak arrival
Independents replacing an on-premise PMS with cloud

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Stayntouch.

Quote-only pricing scaled by rooms, with no published rates
Mobile-first depends on property-wide wireless coverage that many older hotels do not have
A smaller vendor than the major PMS providers, with a narrower integration ecosystem
Strongest in North America, with less coverage elsewhere

Cross-shopped

What people choose instead of Stayntouch

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Stayntouchvs
Mews
Mews: A larger cloud PMS with a broader integration marketplace
Stayntouchvs
Cloudbeds
Cloudbeds: Bundles PMS with booking engine and channel manager for smaller properties

Capabilities

Features

Mobile check-in
Staff check guests in from a tablet anywhere in the property
Guest self-service
Check-in from a phone or kiosk without a desk
Cloud PMS
Reservations, rates, housekeeping and billing
Open API
Documented integration with the wider hotel stack
Housekeeping
Room status updated from mobile devices
Payments
Integrated payment capture tied to stays

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What does Stayntouch cost?

Quoted per property by room count; not published.

What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

Keep looking

Where to go from Stayntouch

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Softwr does not host reviews and shows no star rating for Stayntouch, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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