Amadeus Selling Platform Connect

Browser based agent booking desktop on the Amadeus GDS

As of 1 September 2026, Amadeus Selling Platform Connect's pricing is not published; the vendor quotes on request. The graphical front end travel agents use to sell air, hotel, rail and car content from the Amadeus global distribution system. Softwr lists it under Travel. Amadeus Selling Platform Connect is made by Amadeus IT Group, available on Web.

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Overview

What Amadeus Selling Platform Connect does

Amadeus Selling Platform Connect is a browser based booking and servicing desktop for travel agents. It sits on top of the Amadeus GDS and exposes the same PNR, pricing, ticketing and queue functions as the cryptic command line, with graphical panels for availability, fares, seat maps, ancillaries and hotel and car content. Agents can switch between graphical mode and raw cryptic entries in the same session, which is why experienced consultants keep it open all day. What distinguishes it commercially is that it is rarely priced as software. Agencies sign a GDS content and productivity agreement with Amadeus that pays the agency an incentive per booked and ticketed segment, and the desktop comes with that relationship. The consequence is that the thing a buyer negotiates is the segment incentive rate, the minimum annual segment volume and the clawback if the agency shifts bookings to a rival GDS or to direct NDC connections, not a per seat price. Agencies that miss volume commitments can end up repaying incentives. It is bought by traditional travel management companies, leisure agencies, consolidators and airline city ticket offices. The trade off is dependence: the desktop, the content, the incentive income and the ticketing authority all come from one supplier, and moving to Sabre or Travelport means retraining consultants and renegotiating everything at once. Corporates wanting self booking buy a tool such as Cytric or a TMC platform instead; Selling Platform Connect is an agent tool.

What people use it for

A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing
A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles
An airline city ticket office selling and reissuing tickets directly to walk in customers
A leisure agency moving consultants off cryptic entries without losing access to the command line for complex fares

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Amadeus Selling Platform Connect.

The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

Cross-shopped

What people choose instead of Amadeus Selling Platform Connect

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Amadeus Selling Platform Connectvs
Sabre AirCentre
Sabre AirCentre: If your agency content agreement is with Sabre rather than Amadeus
Amadeus Selling Platform Connectvs
Amadeus Altea
Amadeus Altea: If you are an airline needing passenger service and departure control rather than an agency selling desktop
Amadeus Selling Platform Connectvs
TravelPerk
TravelPerk: If you want travellers to self book with policy control instead of staffing every booking with an agent

Pricing

What Amadeus Selling Platform Connect costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Selling Platform Connect

On request

Bundled with an Amadeus GDS content and productivity agreement
Commercials are segment incentives and minimum annual segment volumes
Ticketing authority and IATA or accreditation requirements apply
NDC and premium content modules charged separately

Capabilities

Features

Graphical PNR management
Create, amend, split and queue passenger name records without cryptic entries
Cryptic command line
Full Amadeus entry syntax available in the same window for experienced agents
Air availability and fare display
Neutral and airline branded fares, fare families and rules from the Amadeus fare engine
NDC content
Airline offers retrieved through Amadeus Travel API alongside classic EDIFACT content
Hotel and car booking
Aggregated hotel and car content with agency negotiated rates
Ticketing and revalidation
Issue, void, reissue and refund tickets within ticketing authority limits
Queues and office profiles
Shared work queues, office and corporate profiles for repeat travellers
Smart Keys and scripting
Macro scripting to automate repetitive booking sequences

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

Keep looking

Where to go from Amadeus Selling Platform Connect

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Softwr does not host reviews and shows no star rating for Amadeus Selling Platform Connect, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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