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Travel · head to head

Opera PMS vs Stayntouch

Opera PMS logo

Opera PMS

Travel

Oracle property management system used by large hotel groups and chain estates

From
On request
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Opera PMS integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: Opera PMS covers Reservations and front desk, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Opera PMS and Stayntouch actually diverge.

Attributes where Opera PMS and Stayntouch differ
AttributeOpera PMSStayntouch
PlatformsWeb, Windows, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Opera PMS

  • Reservations and front desk
  • Rate and yield management
  • Sales and catering
  • Housekeeping and maintenance
  • Night audit and accounting
  • OHIP integration platform

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

What people use each for

The jobs each tool is most often brought in to do.

Opera PMS

  • A hotel group standardising several hundred properties on one reservation and reporting spinenot Stayntouch
  • A conference hotel where function space, banquet orders and group blocks drive most revenuenot Stayntouch
  • A franchisee whose brand agreement mandates OPERA and a specific central reservation systemnot Stayntouch
  • A resort with multiple outlets that needs tight posting between POS, spa and the guest folionot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot Opera PMS
  • Properties reducing lobby queuing at peak arrivalnot Opera PMS
  • Independents replacing an on-premise PMS with cloudnot Opera PMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Opera PMS

  • Integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.
  • Implementation typically requires an Oracle partner and runs for months, which puts a property opening timeline at the mercy of partner availability.
  • Configuration is dense enough that properties rely on one or two trained staff, and losing that person leaves rate and package changes stuck in a support queue.
  • The older OPERA 5 estate is on a migration path to OPERA Cloud, so on-premise customers face a forced project on a timetable set by Oracle rather than by their own budget cycle.
  • Small independent properties pay for group, catering and multi-property machinery they will never use, and lighter systems deliver a working front desk in days rather than months.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

Opera PMS

On request
  • OPERA Cloud$undefined/year
    • Per-room subscription with tiered functionality
    • Implementation and configuration services quoted separately
    • Interface and integration fees charged per property

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose Opera PMS if

  • You need reservations and front desk.
  • You work on Web, Windows, iOS, Android.
  • You also want rate and yield management.
Opera PMS review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is Opera PMS or Stayntouch better?
Neither clearly leads. Opera PMS starts at On request and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Opera PMS or Stayntouch?
Opera PMS starts at On request and Stayntouch at On request.
Does Opera PMS or Stayntouch run on more platforms?
Opera PMS runs on Web, Windows, iOS, Android. Stayntouch runs on Web, iOS, Android, Cloud.
What is Opera PMS best used for?
Opera PMS is most often used for a hotel group standardising several hundred properties on one reservation and reporting spine, a conference hotel where function space, banquet orders and group blocks drive most revenue, a franchisee whose brand agreement mandates opera and a specific central reservation system, a resort with multiple outlets that needs tight posting between pos, spa and the guest folio. Of those, a hotel group standardising several hundred properties on one reservation and reporting spine and a conference hotel where function space, banquet orders and group blocks drive most revenue are not what Stayntouch is typically brought in for.
What can Opera PMS do that Stayntouch cannot?
Opera PMS covers Reservations and front desk, Rate and yield management, Sales and catering, Housekeeping and maintenance. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.

Answered from the vendors’ own pages

Opera PMS: Is OPERA Cloud the same product as OPERA 5?

No. They share a name and much of the data model, but OPERA Cloud is a separate multi-tenant application. Moving between them is a migration project, not an upgrade.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

Opera PMS: Why do integration partners charge a monthly fee per hotel?

Because Oracle charges them for certification and API usage through OHIP. Partners pass that on, so budget for it per connected system per property.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

Opera PMS: Can a single independent hotel buy OPERA?

Yes, but the economics rarely work below roughly 100 rooms unless a brand agreement requires it.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

Opera PMS: How long does implementation take?

Plan for three to six months for a single complex property, longer for a multi-property rollout.

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