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Travel · head to head

Stayntouch vs ThinkReservations

Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite
ThinkReservations logo

ThinkReservations

Travel

Property management and booking system for North American inns, B&Bs and small hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Stayntouch quote-only pricing scaled by rooms, with no published rates; ThinkReservations no pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • They diverge on capability: Stayntouch covers Mobile check-in, ThinkReservations covers Reservation calendar.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Stayntouch and ThinkReservations actually diverge.

Attributes where Stayntouch and ThinkReservations differ
AttributeStayntouchThinkReservations
PlatformsWeb, iOS, Android, CloudWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

Only in ThinkReservations

  • Reservation calendar
  • Direct booking engine
  • Channel management
  • Integrated payments
  • Yield rules
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot ThinkReservations
  • Properties reducing lobby queuing at peak arrivalnot ThinkReservations
  • Independents replacing an on-premise PMS with cloudnot ThinkReservations

ThinkReservations

  • A fourteen room inn moving off a spreadsheet and a phone diary that needs breakfast counts and minimum stay rules handled nativelynot Stayntouch
  • A B&B selling gift certificates and packages that wants them redeemable in the same system that takes the bookingnot Stayntouch
  • An owner of three small New England properties wanting one login and consolidated occupancy reportingnot Stayntouch
  • A campground or cabin operator needing nightly and multi-night rules plus OTA distribution without buying a separate channel managernot Stayntouch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

ThinkReservations

  • No pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • The product is built for North American operations, so European tax handling, guest registration requirements and local OTA mix are not supported and it is effectively unsellable outside the region.
  • There is no revenue management or dynamic pricing, so rates rely on manual seasonal and day of week rules that go stale unless someone actively maintains them.
  • Payment processing is bundled, which is convenient but means the effective card rate is negotiated inside a software deal rather than shopped separately, and operators rarely check it against a standalone merchant account.
  • There is no native point of sale, spa or restaurant module, so an inn with a dining room runs a second system and reconciles revenue by hand.

Pricing, plan by plan

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

ThinkReservations

On request
  • ThinkReservations$undefined/month
    • Property management system
    • Direct booking engine
    • Channel management to major OTAs

Which should you pick?

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Choose ThinkReservations if

  • You need reservation calendar.
  • You also want direct booking engine.
ThinkReservations review

Questions people ask

Is Stayntouch or ThinkReservations better?
Neither clearly leads. Stayntouch starts at On request and ThinkReservations at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Stayntouch or ThinkReservations?
Stayntouch starts at On request and ThinkReservations at On request.
Does Stayntouch or ThinkReservations run on more platforms?
Stayntouch runs on Web, iOS, Android, Cloud. ThinkReservations runs on Web.
What is Stayntouch best used for?
Stayntouch is most often used for hotels wanting to check guests in away from a fixed desk, properties reducing lobby queuing at peak arrival, independents replacing an on-premise pms with cloud. Of those, hotels wanting to check guests in away from a fixed desk and properties reducing lobby queuing at peak arrival are not what ThinkReservations is typically brought in for.
What can Stayntouch do that ThinkReservations cannot?
Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API. ThinkReservations covers Reservation calendar, Direct booking engine, Channel management, Integrated payments.

Answered from the vendors’ own pages

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

ThinkReservations: How much does ThinkReservations cost?

It is not published. Pricing is quoted per property, generally scaled by room count, after a sales conversation.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

ThinkReservations: Is the channel manager an extra subscription?

No. OTA connectivity is part of the platform rather than a separately priced module, which is the main saving against a PMS plus channel manager pairing.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

ThinkReservations: Does it work outside the United States?

In practice no. Tax, payments and support are built around North America.

ThinkReservations: Can it handle more than one property?

Yes, small portfolios are supported, but it is designed for a handful of properties rather than dozens.

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