SAP Concur

Enterprise travel booking, expense claims and supplier invoice processing sold as separate modules

As of 30 August 2026, SAP Concur starts at $29/month. SAP Concur handles employee expense claims, corporate travel booking and accounts payable invoices for large organisations with a policy to enforce. Softwr lists it under Accounting. SAP Concur is made by SAP SE, launched in 1993, available on Web, iOS, Android.

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Overview

What SAP Concur does

SAP Concur is SAP's travel, expense and invoice suite. Concur Expense captures receipts and card transactions and pushes approved claims into the ledger, Concur Travel books flights, hotels and rail inside corporate policy through a global distribution system connection, and Concur Invoice runs supplier invoice capture and approval before payment. There are attached services for corporate card feeds, VAT reclaim, duty of care travel tracking and audit of submitted claims. Everything is browser and mobile based, and it integrates with SAP's own ERP systems and with the other major general ledgers. The distinguishing feature is that policy enforcement happens at the point of spend rather than at the point of reimbursement. Because Concur can hold the travel booking, the corporate card feed and the claim in one place, a booking outside policy can be stopped or flagged before the money is committed, and a claim that duplicates a card transaction can be caught automatically. For an organisation with thousands of travellers and an audit committee asking about spend controls, that is a different product from a receipt scanning app, and it is the reason large enterprises pay enterprise prices for it. The buyer is a large organisation, usually with a dedicated travel or procurement function and an internal audit requirement. The trade offs are cost shape and rigidity. Pricing is typically driven by the volume of expense reports and invoices processed rather than by seats, so the bill moves with activity rather than headcount. Implementation is done by SAP or a partner and routinely costs a meaningful multiple of the first year subscription, because the value is entirely in the configured policy, approval hierarchy, cost centre structure and ledger mapping. That configuration is also what makes it hard to change afterwards, and organisations frequently find that a change to the approval structure means a partner engagement rather than an afternoon in the admin console.

What people use it for

A multinational with thousands of travellers where an audit committee has asked for evidence that travel policy is actually enforced
An organisation replacing spreadsheet expense claims and email approvals that cannot survive an external audit
A finance team trying to eliminate duplicate claims by matching corporate card feeds against submitted receipts
A shared service centre processing high volumes of supplier invoices that needs capture and approval routing before posting

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about SAP Concur.

Implementation is done through SAP or a partner and commonly costs a substantial multiple of the first year subscription, because the value sits entirely in the configured policy, approval hierarchy and ledger mapping rather than in the software as shipped.
Pricing is driven by transaction volume, expense reports and invoices processed, rather than by seats, so a business with seasonal travel or a growth year sees the bill move in ways headcount based budgeting does not predict.
The configuration that makes it valuable is also what makes it rigid, and organisations frequently find that changing an approval chain or adding a cost centre dimension requires a partner change order rather than an administrator's afternoon.
Contracts are typically multi year with limited exit, so an organisation that concludes after twelve months that a lighter expense tool would have been enough is still paying for the heavier one for the remainder of the term.
The three modules are licensed separately and the strongest case for the product depends on having travel, expense and card feeds together, so buying expense alone gives you a costly receipt system without the control loop that justifies the price.

Cross-shopped

What people choose instead of SAP Concur

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

SAP Concurvs
QuickBooks
QuickBooks: Smart, simple online accounting software for small business
SAP Concurvs
Ramp
Ramp: The corporate card that helps you spend less
SAP Concurvs
Airbase
Airbase: The first all-in-one spend management platform
SAP Concurvs
Melio
Melio: Simple business payments

Pricing

What SAP Concur costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Professional

$8 /mo

Expense reporting
Receipt capture
Approvals

Premium

$12 /mo

Travel booking
Invoice management
Analytics

Capabilities

Features

Expense capture
Receipt photography with optical character recognition and automatic itemisation of common receipt types
Corporate card feeds
Direct card transaction feeds matched against submitted receipts to catch duplicates and missing evidence
Policy engine
Rules on spend limits, categories and preferred suppliers applied at submission and at booking
Approval routing
Multi step approval hierarchies driven by cost centre, amount and exception type
Travel booking
Online booking tool with air, hotel, rail and car content held inside corporate policy and negotiated rates
Travel agency integration
Connects to a travel management company so agent bookings and online bookings appear in one itinerary record
Duty of care
Traveller location reporting used to identify who is in an affected region during an incident
Invoice capture
Supplier invoice scanning, coding and approval routing before posting to accounts payable
Purchase request
Pre approval of committed spend so the invoice arrives against an approved request
VAT reclaim support
Identifies recoverable tax on qualifying receipts across jurisdictions for reclaim workflows
Audit service
Optional human review of a proportion of submitted claims against receipt evidence and policy
ERP integration
Posts approved expenses and invoices into SAP and other major general ledgers

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Do we need SAP ERP to use Concur?

No. It integrates with SAP systems particularly well but it is regularly deployed alongside Oracle, NetSuite, Workday and other ledgers. The integration work is a line item in the implementation either way.

Is it worth it for a company of a hundred people?

Usually not. Below a few hundred travellers the implementation cost and the contract commitment are hard to justify against lighter expense tools. The case turns on policy enforcement and audit, not on receipt scanning.

How is it priced?

Broadly on the volume of expense reports and invoices processed, with the modules licensed separately. Because pricing is quoted rather than published, get the volume assumptions written into the contract and check what happens when you exceed them.

Can it handle multiple countries and currencies?

Yes, that is one of its stronger areas, including per country tax treatment and VAT reclaim identification. Confirm coverage for your specific countries during the sales process rather than assuming global means every jurisdiction.

How long does implementation take?

Plan in months, not weeks, for anything beyond a single entity with simple approvals. Multi entity rollouts with travel and invoice modules commonly run across a year in phases.

What does the audit service actually do?

It has a team review a sample or all of your submitted claims against receipts and policy before approval, which some organisations use in place of internal reviewers. It is priced separately from the expense subscription.

Behind it

Who makes SAP Concur

Company: SAP SE
Based in: Bellevue, WA

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Softwr does not host reviews and shows no star rating for SAP Concur, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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