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Amity

Customer Success for Growing Teams

As of 30 August 2026, Amity starts at $300/month. Amity is a customer success platform designed for growing teams. Softwr lists it under Customer Success. Amity is launched in 2014, available on Web.

Overview

What Amity does

Amity is a customer success platform designed for growing teams. It provides essential CS tools including health scoring, playbooks, and customer segmentation in an easy-to-use interface.

What people use it for

  • Customer Success
  • Smb
  • Ease Of Use

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Amity.

  • Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.

Cross-shopped

What people choose instead of Amity

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Amity costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Starter

$300 /mo

  • Health scores
  • Segments
  • Basic playbooks

Growth

$600 /mo

  • Advanced automation
  • Custom reports
  • API

Capabilities

Features

  • Health scores

  • Customer segments

  • Playbooks

  • Task management

  • Alerts

  • Salesforce

    Integration with Salesforce

  • HubSpot

    Integration with HubSpot

  • Slack

    Integration with Slack

  • Intercom

    Integration with Intercom

  • Web support

    Available on web

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Where can I find Amity pricing?

Amity's main corporate website does not display pricing. Amity operates multiple business units (Amity Solutions, Amity Accentix, Tollring, EGG Digital). You would need to visit the individual business unit websites or contact their sales team for pricing.

Source

Behind it

Who makes Amity

Company
Amity
Based in
San Francisco, California
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Where to go from Amity

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Softwr does not host reviews and shows no star rating for Amity, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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