Customer Success · alternatives
Alternatives to Amity
19 customer success tools sit alongside Amity in this directory. Below is what separates each from Amity on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 19
- With a free tier
- 5
- Cheaper to start
- 10
- Amity starts at
- $300/month
Why people look past Amity
Only what the record supports. Each point below is a figure on the Amity entry measured against the tools listed beside it.
It costs more than the category median
Amity starts at $300/month. Across the 12 customer success tools listed beside it that publish a price, the median entry point is $74.13/month.
There is no free tier
The record for Amity carries no free tier, so evaluating it means paying first. 5 of the 19 alternatives below can be used without paying.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
AI Revenue Intelligence
- Sold on a quote model rather than subscription.
Real-time Customer Success Platform
Priced and rated the same as Amity on the figures we hold. The difference, if there is one, is in the feature records.
Customer Success Platform Built by CSMs
- Starts $200 a month dearer, at $500/month.
No-code product adoption tooling priced on monthly active users rather than per seat
- Can be used without paying; Amity cannot.
- Starts $126 a month cheaper, at $174/month.
- Sold on a Per month by monthly active users model rather than subscription.
- 4 tiers to Amity's 2.
Personal video messages triggered from your CRM, aimed at onboarding and retention rather than cold outreach
- Can be used without paying; Amity cannot.
- Starts $285 a month cheaper, at $15/month.
- Sold on a Per user per month model rather than subscription.
- 4 tiers to Amity's 2.
Every Amity alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Amity (this page) | $300/month | Subscription | 2 | |
| AvisoAI Revenue Intelligence | On request | Quote | - | vs Amity |
| ChurnZeroReal-time Customer Success Platform | On request | - | - | vs Amity |
| PlanhatThe Beautiful Customer Platform | On request | - | 3 | vs Amity |
| CatalystCustomer Success Platform Built by CSMs | $500/month | Subscription | 2 | vs Amity |
| UserGuiding | Free, then $174/month | Per month by monthly active users | 4 | vs Amity |
| Bonjoro | Free, then $15/month | Per user per month | 4 | vs Amity |
| RevOps | Free | Freemium | 3 | vs Amity |
| Pragma | Free, then $25/month | Subscription | 2 | vs Amity |
| Better Proposals | Free, then $13/month | Subscription | 3 | vs Amity |
| InMoment | On request | Quote | 1 | vs Amity |
| Product Fruits | $83.25/month | Per month by monthly active users | 3 | vs Amity |
| Chameleon | $279/month | Per month by monthly tracked users | 4 | vs Amity |
| EverAfter | On request | Quote | 1 | vs Amity |
| Appcues | On request | Quote | 4 | vs Amity |
| ClientPoint | $65/month | Subscription | 2 | vs Amity |
| Proposable | $19/month | Subscription | 3 | vs Amity |
| Natero | $800/month | Subscription | 2 | vs Amity |
| Conga | $50/month | Subscription | 2 | vs Amity |
| Custify | $399/month | - | 2 | vs Amity |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Amity badges page.
Cheaper ways to solve the same problem
Free to start (5)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
- UserGuiding , Free, then $174/month
- Bonjoro , Free, then $15/month
- RevOps , Free
- Pragma , Free, then $25/month
- Better Proposals , Free, then $13/month
Cheaper than Amity (10)
Entry price under Amity's $300/month. The record does not say what unit that price is charged in, so confirm per-seat versus flat rate before comparing budgets.
- UserGuiding , Free, then $174/month
- Bonjoro , Free, then $15/month
- RevOps , Free
- Pragma , Free, then $25/month
- Better Proposals , Free, then $13/month
- Product Fruits , $83.25/month
- Chameleon , $279/month
- ClientPoint , $65/month
What you would be giving up
Amity is most often brought in for customer success, smb, ease of use. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Amity is broadly right and the question is cost, the Amity pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the Customer Success category lists everything the directory holds, and best customer success tools ranks them.
Amity runs on web. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Amity alternatives
- What are the main alternatives to Amity?
- 19 other customer success tools are listed in this directory, led by Aviso, ChurnZero, Planhat, Catalyst. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Amity?
- 5 of the alternatives listed here can be used without paying: UserGuiding, Bonjoro, RevOps, Pragma, Better Proposals.
- Is there a cheaper alternative to Amity?
- Yes. 10 of the alternatives below start under Amity's $300/month: UserGuiding at Free, then $174/month, Bonjoro at Free, then $15/month, RevOps at Free, Pragma at Free, then $25/month.
- Why do people look for an alternative to Amity?
- On the figures on record, 2 things stand out: it costs more than the category median; there is no free tier. Each is set out with the numbers behind it above.
- What would I give up by switching from Amity?
- Amity is most often brought in for customer success, smb, ease of use. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Amity?
- None of the customer success tools listed here are recorded as open source. That is what the licence field on each entry says, and the field is not always filled in, so it is worth checking directly for any tool you are serious about.
- How were these Amity alternatives chosen?
- They are the tools filed in the same category, Customer Success, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored placement runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Amity against one of these directly?
- Every alternative below has a side-by-side page against Amity covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every customer success tool?
- No. It covers what this directory holds in the Customer Success category, 19 tools beside Amity. The category page lists the rest of the catalogue as it grows.