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Travel · head to head

Stayntouch vs TicketingHub

Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Stayntouch quote-only pricing scaled by rooms, with no published rates; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: Stayntouch covers Mobile check-in, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Stayntouch and TicketingHub actually diverge.

Attributes where Stayntouch and TicketingHub differ
AttributeStayntouchTicketingHub
Pricing modelquotePer booking, 3 per cent of booking value
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot TicketingHub
  • Properties reducing lobby queuing at peak arrivalnot TicketingHub
  • Independents replacing an on-premise PMS with cloudnot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot Stayntouch
  • A small attraction wanting door scanning and online booking in one systemnot Stayntouch
  • A transport operator selling timed boarding tickets with capacity limitsnot Stayntouch
  • A new experience business unwilling to commit to fixed software cost before it has volumenot Stayntouch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.
TicketingHub review

Questions people ask

Is Stayntouch or TicketingHub better?
Neither clearly leads. Stayntouch starts at On request and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Stayntouch or TicketingHub?
Stayntouch starts at On request and TicketingHub at On request.
Does Stayntouch or TicketingHub run on more platforms?
Stayntouch runs on Web, iOS, Android, Cloud. TicketingHub runs on Web, iOS, Android.
What is Stayntouch best used for?
Stayntouch is most often used for hotels wanting to check guests in away from a fixed desk, properties reducing lobby queuing at peak arrival, independents replacing an on-premise pms with cloud. Of those, hotels wanting to check guests in away from a fixed desk and properties reducing lobby queuing at peak arrival are not what TicketingHub is typically brought in for.
What can Stayntouch do that TicketingHub cannot?
Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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