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TicketingHub

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

As of 31 August 2026, TicketingHub's pricing is not published; the vendor quotes on request. A London ticketing platform that charges nothing monthly and takes 3 per cent of every booking instead, including cash and walk-up sales entered into the system. Softwr lists it under Travel. TicketingHub is available on Web, iOS, Android.

Overview

What TicketingHub does

TicketingHub sells online and on-site ticketing to tour operators, attractions, transport providers and experience businesses. It handles product and session setup, an embeddable booking widget, mobile ticket scanning and validation at the door, walk-up sales, OTA connections and reporting. The product is deliberately narrow: it sells tickets well and does not attempt to be a full operations suite. The distinguishing thing is the commercial model. There is no monthly subscription and no setup fee; TicketingHub takes a flat 3 per cent of every successful booking. Crucially that applies across the board, to website bookings, OTA bookings, card payments and cash or offline walk-up sales recorded in the system. For a seasonal operator with quiet winter months the absence of a fixed fee is genuinely valuable. For a busy attraction the arithmetic reverses: at a hundred thousand pounds of annual ticket revenue the 3 per cent costs three thousand pounds, several times what a subscription platform with a smaller percentage would charge. Buyers are small and mid-sized attractions, walking tour companies, transport operators and seasonal experiences, concentrated in the United Kingdom and Europe. The trade-off is that low volume subsidises the model and high volume punishes it, and the 3 per cent sits on top of card processing rather than including it. Enterprise rates are available by negotiation, which is another way of saying that the published price is a starting position for anyone with real volume.

What people use it for

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through them
  • A small attraction wanting door scanning and online booking in one system
  • A transport operator selling timed boarding tickets with capacity limits
  • A new experience business unwilling to commit to fixed software cost before it has volume

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about TicketingHub.

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Cross-shopped

What people choose instead of TicketingHub

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What TicketingHub costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

On request

  • No monthly fee and no setup fee
  • 3% taken on every successful booking
  • Applies to website, OTA, card, cash and walk-up sales
  • Card processing charged separately on top
  • Enterprise rates negotiated for high volume

Capabilities

Features

  • No monthly fee

    Charged only on bookings, so a closed season costs nothing

  • Ticket scanning

    Mobile validation of tickets at the door or on boarding

  • Walk-up sales

    On-site and cash sales recorded in the same system as online bookings

  • Booking widget

    Embedded checkout on the operator website

  • OTA connections

    Distribution to major activity marketplaces

  • Session and capacity management

    Timed entry, capacity limits and multiple ticket types

  • Reporting

    Sales, channel and session-level performance views

  • Multi-currency and language

    Support for international visitor bases

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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Softwr does not host reviews and shows no star rating for TicketingHub, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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