Softwr

Travel · head to head

SiteMinder vs TicketingHub

SiteMinder logo

SiteMinder

Travel

Hotel channel manager and distribution platform

From
On request
Rated
-
Full reviewWebsite
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SiteMinder quote-only pricing scaled by rooms and channels, so comparison requires a sales conversation; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: SiteMinder covers Channel manager, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which SiteMinder and TicketingHub actually diverge.

Attributes where SiteMinder and TicketingHub differ
AttributeSiteMinderTicketingHub
Pricing modelquotePer booking, 3 per cent of booking value
PlatformsWeb, CloudWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SiteMinder

  • Channel manager
  • Booking engine
  • Wide channel reach
  • Rate management

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

SiteMinder

  • Hotels selling across several OTAs that must not double-booknot TicketingHub
  • Properties wanting direct bookings alongside OTA distributionnot TicketingHub
  • Groups managing rates centrally rather than channel by channelnot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot SiteMinder
  • A small attraction wanting door scanning and online booking in one systemnot SiteMinder
  • A transport operator selling timed boarding tickets with capacity limitsnot SiteMinder
  • A new experience business unwilling to commit to fixed software cost before it has volumenot SiteMinder

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SiteMinder

  • Quote-only pricing scaled by rooms and channels, so comparison requires a sales conversation
  • A channel manager only, so a property management system is still needed alongside it
  • Sync depends on the OTAs at the other end, and their API changes and outages present as your problem
  • Setup and channel mapping is more involved than the marketing suggests

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

SiteMinder

On request

No published plan breakdown. See the SiteMinder review.

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose SiteMinder if

  • You need channel manager.
  • You work on Web, Cloud.
  • You also want booking engine.
SiteMinder review

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.
TicketingHub review

Questions people ask

Is SiteMinder or TicketingHub better?
Neither clearly leads. SiteMinder starts at On request and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SiteMinder or TicketingHub?
SiteMinder starts at On request and TicketingHub at On request.
Does SiteMinder or TicketingHub run on more platforms?
SiteMinder runs on Web, Cloud. TicketingHub runs on Web, iOS, Android.
What is SiteMinder best used for?
SiteMinder is most often used for hotels selling across several otas that must not double-book, properties wanting direct bookings alongside ota distribution, groups managing rates centrally rather than channel by channel. Of those, hotels selling across several otas that must not double-book and properties wanting direct bookings alongside ota distribution are not what TicketingHub is typically brought in for.
What can SiteMinder do that TicketingHub cannot?
SiteMinder covers Channel manager, Booking engine, Wide channel reach, Rate management. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

SiteMinder: What does SiteMinder cost?

It quotes per property based on rooms and channels and does not publish standard rates.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

SiteMinder: What does a channel manager actually do?

It keeps rates and availability in step across every booking site, so a room sold on one channel is immediately closed on the others. Without it, double bookings are inevitable.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

SiteMinder: Is it a full property management system?

No. It handles distribution; reservations, housekeeping and billing still need a PMS.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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