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Travel · head to head

Opera PMS vs TicketingHub

Opera PMS logo

Opera PMS

Travel

Oracle property management system used by large hotel groups and chain estates

From
On request
Rated
-
Full reviewWebsite
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Opera PMS integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: Opera PMS covers Reservations and front desk, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Opera PMS and TicketingHub actually diverge.

Attributes where Opera PMS and TicketingHub differ
AttributeOpera PMSTicketingHub
Pricing modelquotePer booking, 3 per cent of booking value
PlatformsWeb, Windows, iOS, AndroidWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Opera PMS

  • Reservations and front desk
  • Rate and yield management
  • Sales and catering
  • Housekeeping and maintenance
  • Night audit and accounting
  • OHIP integration platform

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

Opera PMS

  • A hotel group standardising several hundred properties on one reservation and reporting spinenot TicketingHub
  • A conference hotel where function space, banquet orders and group blocks drive most revenuenot TicketingHub
  • A franchisee whose brand agreement mandates OPERA and a specific central reservation systemnot TicketingHub
  • A resort with multiple outlets that needs tight posting between POS, spa and the guest folionot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot Opera PMS
  • A small attraction wanting door scanning and online booking in one systemnot Opera PMS
  • A transport operator selling timed boarding tickets with capacity limitsnot Opera PMS
  • A new experience business unwilling to commit to fixed software cost before it has volumenot Opera PMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Opera PMS

  • Integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.
  • Implementation typically requires an Oracle partner and runs for months, which puts a property opening timeline at the mercy of partner availability.
  • Configuration is dense enough that properties rely on one or two trained staff, and losing that person leaves rate and package changes stuck in a support queue.
  • The older OPERA 5 estate is on a migration path to OPERA Cloud, so on-premise customers face a forced project on a timetable set by Oracle rather than by their own budget cycle.
  • Small independent properties pay for group, catering and multi-property machinery they will never use, and lighter systems deliver a working front desk in days rather than months.

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

Opera PMS

On request
  • OPERA Cloud$undefined/year
    • Per-room subscription with tiered functionality
    • Implementation and configuration services quoted separately
    • Interface and integration fees charged per property

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose Opera PMS if

  • You need reservations and front desk.
  • You work on Web, Windows, iOS, Android.
  • You also want rate and yield management.
Opera PMS review

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.
TicketingHub review

Questions people ask

Is Opera PMS or TicketingHub better?
Neither clearly leads. Opera PMS starts at On request and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Opera PMS or TicketingHub?
Opera PMS starts at On request and TicketingHub at On request.
Does Opera PMS or TicketingHub run on more platforms?
Opera PMS runs on Web, Windows, iOS, Android. TicketingHub runs on Web, iOS, Android.
What is Opera PMS best used for?
Opera PMS is most often used for a hotel group standardising several hundred properties on one reservation and reporting spine, a conference hotel where function space, banquet orders and group blocks drive most revenue, a franchisee whose brand agreement mandates opera and a specific central reservation system, a resort with multiple outlets that needs tight posting between pos, spa and the guest folio. Of those, a hotel group standardising several hundred properties on one reservation and reporting spine and a conference hotel where function space, banquet orders and group blocks drive most revenue are not what TicketingHub is typically brought in for.
What can Opera PMS do that TicketingHub cannot?
Opera PMS covers Reservations and front desk, Rate and yield management, Sales and catering, Housekeeping and maintenance. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

Opera PMS: Is OPERA Cloud the same product as OPERA 5?

No. They share a name and much of the data model, but OPERA Cloud is a separate multi-tenant application. Moving between them is a migration project, not an upgrade.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Opera PMS: Why do integration partners charge a monthly fee per hotel?

Because Oracle charges them for certification and API usage through OHIP. Partners pass that on, so budget for it per connected system per property.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

Opera PMS: Can a single independent hotel buy OPERA?

Yes, but the economics rarely work below roughly 100 rooms unless a brand agreement requires it.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

Opera PMS: How long does implementation take?

Plan for three to six months for a single complex property, longer for a multi-property rollout.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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