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Travel · head to head

Redeam vs TicketingHub

Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-
Full reviewWebsite
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: Redeam covers Reseller connectivity, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Redeam and TicketingHub actually diverge.

Attributes where Redeam and TicketingHub differ
AttributeRedeamTicketingHub
Pricing modelquotePer booking, 3 per cent of booking value
PlatformsWeb, APIWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot TicketingHub
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot TicketingHub
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot TicketingHub
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot Redeam
  • A small attraction wanting door scanning and online booking in one systemnot Redeam
  • A transport operator selling timed boarding tickets with capacity limitsnot Redeam
  • A new experience business unwilling to commit to fixed software cost before it has volumenot Redeam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.
Redeam review

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.
TicketingHub review

Questions people ask

Is Redeam or TicketingHub better?
Neither clearly leads. Redeam starts at On request and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redeam or TicketingHub?
Redeam starts at On request and TicketingHub at On request.
Does Redeam or TicketingHub run on more platforms?
Redeam runs on Web, API. TicketingHub runs on Web, iOS, Android.
What is Redeam best used for?
Redeam is most often used for an attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month, a destination operator wanting one integration to reach many otas rather than building each connection separately, a gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which one, a business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partner. Of those, an attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month and a destination operator wanting one integration to reach many otas rather than building each connection separately are not what TicketingHub is typically brought in for.
What can Redeam do that TicketingHub cannot?
Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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