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Travel · head to head

Enso Connect vs Stayntouch

Enso Connect logo

Enso Connect

Travel

Guest experience layer for short-term rentals with digital check-in and paid upsells

From
$9/month
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Enso Connect the roughly five per cent commission on upsell revenue means the better the product works the more it costs, and a portfolio generating meaningful ancillary revenue pays far more than the per-listing headline suggests.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: Enso Connect covers Digital check-in, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Enso Connect and Stayntouch actually diverge.

Attributes where Enso Connect and Stayntouch differ
AttributeEnso ConnectStayntouch
Starting price$9/monthOn request
Pricing modelPer listing per month plus upsell commissionquote
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Enso Connect

  • Digital check-in
  • Guest identity verification
  • Keyless entry
  • Upsell marketplace
  • Unified inbox with AI replies
  • Branded guidebooks
  • Conditional guest journeys
  • PMS integrations

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

What people use each for

The jobs each tool is most often brought in to do.

Enso Connect

  • A manager selling early check-in and late checkout systematically instead of case by casenot Stayntouch
  • An apart-hotel wanting hotel-style verification and deposits on Airbnb bookingsnot Stayntouch
  • An operator issuing door codes automatically and revoking them at checkoutnot Stayntouch
  • A portfolio in a ski or beach market monetising equipment hire and local experiences during the staynot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot Enso Connect
  • Properties reducing lobby queuing at peak arrivalnot Enso Connect
  • Independents replacing an on-premise PMS with cloudnot Enso Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Enso Connect

  • The roughly five per cent commission on upsell revenue means the better the product works the more it costs, and a portfolio generating meaningful ancillary revenue pays far more than the per-listing headline suggests.
  • It requires a property management system underneath it, so it is always a second subscription and a second integration rather than a consolidation.
  • Small operators rarely reach the upsell volume that justifies the setup effort, and configuring conditional guest journeys properly is a project rather than an afternoon.
  • Guest data and messaging pass through another vendor, which adds a data protection assessment for European operators and another party to the breach surface.
  • Smart lock and PMS coverage is good for the mainstream products but thin outside them, so an operator on a less common lock brand or a regional PMS may find the automation does not reach their stack.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

Enso Connect

$9/month
  • Core$9/month
    • Per listing per month
    • Digital check-in and verification
    • Branded guidebook
  • Full guest journey$16/month
    • Per listing per month
    • Conditional journeys and smart lock integration
    • Upsell marketplace enabled

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose Enso Connect if

  • You need digital check-in.
  • You work on Web, iOS, Android.
  • You also want guest identity verification.
Enso Connect review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is Enso Connect or Stayntouch better?
Neither clearly leads. Enso Connect starts at $9/month and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Enso Connect or Stayntouch?
Enso Connect starts at $9/month and Stayntouch at On request.
Does Enso Connect or Stayntouch run on more platforms?
Enso Connect runs on Web, iOS, Android. Stayntouch runs on Web, iOS, Android, Cloud.
What is Enso Connect best used for?
Enso Connect is most often used for a manager selling early check-in and late checkout systematically instead of case by case, an apart-hotel wanting hotel-style verification and deposits on airbnb bookings, an operator issuing door codes automatically and revoking them at checkout, a portfolio in a ski or beach market monetising equipment hire and local experiences during the stay. Of those, a manager selling early check-in and late checkout systematically instead of case by case and an apart-hotel wanting hotel-style verification and deposits on airbnb bookings are not what Stayntouch is typically brought in for.
What can Enso Connect do that Stayntouch cannot?
Enso Connect covers Digital check-in, Guest identity verification, Keyless entry, Upsell marketplace. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.

Answered from the vendors’ own pages

Enso Connect: Does Enso Connect replace my PMS?

No. It sits on top of Hostaway, Guesty or a similar platform and handles the guest-facing journey only.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

Enso Connect: How does the upsell commission work?

Enso Connect takes a percentage, around five per cent, of upsell revenue processed through the platform, on top of the per-listing subscription.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

Enso Connect: Is it worth it for five properties?

Usually not. The per-listing cost is low but the configuration effort and the upsell volume needed to see a return favour portfolios of twenty units and up.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

Enso Connect: Can it take deposits and verify guests on Airbnb bookings?

Yes, that is one of the main reasons operators add it, since Airbnb itself does not give hosts that control.

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