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Travel · head to head

Smoobu vs Stayntouch

Smoobu logo

Smoobu

Travel

All-in-one channel manager and PMS for hosts with a handful of holiday rentals

From
€29/month
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Smoobu the Flex plan carries a 0.9% fee on every booking, which on an apartment turning over €40,000 a year costs more than the entire annual subscription saving, and the pricing page presents Flex as the cheaper option.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: Smoobu covers Channel manager, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Smoobu and Stayntouch actually diverge.

Attributes where Smoobu and Stayntouch differ
AttributeSmoobuStayntouch
Starting price€29/monthOn request
Pricing modelPer unit per monthquote
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Smoobu

  • Channel manager
  • Website builder
  • Guest messaging
  • Unified calendar
  • Invoicing and e-invoicing
  • Mobile apps

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

What people use each for

The jobs each tool is most often brought in to do.

Smoobu

  • A host with three apartments in Berlin who needs Airbnb and Booking.com calendars kept in sync and wants a direct booking site to cut OTA commissionnot Stayntouch
  • An owner wanting automated check-in instructions and pre-arrival messages sent per channel without logging into each extranetnot Stayntouch
  • A small manager who needs guest invoices that meet German documentation requirements without adding a separate accounting toolnot Stayntouch
  • A host testing dynamic pricing through the bundled trial before deciding whether to subscribe to PriceLabs separatelynot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot Smoobu
  • Properties reducing lobby queuing at peak arrivalnot Smoobu
  • Independents replacing an on-premise PMS with cloudnot Smoobu

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Smoobu

  • The Flex plan carries a 0.9% fee on every booking, which on an apartment turning over €40,000 a year costs more than the entire annual subscription saving, and the pricing page presents Flex as the cheaper option.
  • Pricing is per unit, so a ten unit portfolio pays roughly €31.50 plus nine additional units at about €9.60, and the headline monthly figure covers a single apartment only.
  • Write access is charged per account beyond the included seats, so a cleaner, a co-host and an owner all needing to edit bookings turn into a recurring per seat cost.
  • There is no trust accounting or owner statement generation, so anyone managing units on behalf of third-party owners has to build payout reporting outside the system.
  • Housekeeping and maintenance dispatch is minimal compared with manager-grade platforms, so cleaning coordination happens in WhatsApp or a separate tool once you are past a few units.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

Smoobu

€29/month
  • Professional Flex$29/month
    • One unit included
    • 0.9% fee on every booking
    • Channel manager, website builder, messaging
  • Professional Prepaid$31.5/month
    • One unit included
    • No booking fee
    • Website builder, invoicing, chatbot, API access
  • Teams Pro+$49.5/month
    • Everything in Prepaid
    • E-invoicing
    • Two write-access accounts, extra accounts from about €12 each

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose Smoobu if

  • You need channel manager.
  • You work on Web, iOS, Android.
  • You also want website builder.
Smoobu review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is Smoobu or Stayntouch better?
Neither clearly leads. Smoobu starts at €29/month and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Smoobu or Stayntouch?
Smoobu starts at €29/month and Stayntouch at On request.
Does Smoobu or Stayntouch run on more platforms?
Smoobu runs on Web, iOS, Android. Stayntouch runs on Web, iOS, Android, Cloud.
What is Smoobu best used for?
Smoobu is most often used for a host with three apartments in berlin who needs airbnb and booking.com calendars kept in sync and wants a direct booking site to cut ota commission, an owner wanting automated check-in instructions and pre-arrival messages sent per channel without logging into each extranet, a small manager who needs guest invoices that meet german documentation requirements without adding a separate accounting tool, a host testing dynamic pricing through the bundled trial before deciding whether to subscribe to pricelabs separately. Of those, a host with three apartments in berlin who needs airbnb and booking.com calendars kept in sync and wants a direct booking site to cut ota commission and an owner wanting automated check-in instructions and pre-arrival messages sent per channel without logging into each extranet are not what Stayntouch is typically brought in for.
What can Smoobu do that Stayntouch cannot?
Smoobu covers Channel manager, Website builder, Guest messaging, Unified calendar. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.

Answered from the vendors’ own pages

Smoobu: Which plan is actually cheaper, Flex or Prepaid?

Prepaid, for almost anyone with real occupancy. The 0.9% booking fee on Flex exceeds the subscription difference once annual revenue passes a few thousand euros.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

Smoobu: How many properties does the entry price cover?

One. Every additional unit adds roughly €9.60 per month.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

Smoobu: Does it include dynamic pricing?

Only two months free on the Teams tier. Ongoing dynamic pricing means subscribing to PriceLabs or similar.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

Smoobu: Is there a contract?

Billing is monthly, yearly or two-yearly, with 30 days notice required to cancel; longer terms buy 10% or 20% off.

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